This Privacy Policy describes our practices with respect to Digital Personal Data collected in the context of the recruiting activities of Delivery Hero India Services Private Limited and Delivery Hero companies (please refer to section 1 below to find out more about who exactly Delivery Hero is). This Privacy Policy further provides information on your rights under applicable data protection laws. 

Delivery Hero India Services Private Limited, 1st Floor, Gopala Complex, 45/3 Residency Road, MG Road, Richmond Town, Bangalore North, Bangalore, 560025 Karnatake, India (“DH India”) is the data controller responsible for the processing of your Digital Personal Data when you apply for a position with DH India. DH India has subsidiaries and affiliated companies all over the world forming the global Delivery Hero group of companies (“Delivery Hero”,”we”/”us”/”our”). When you apply for a job with Delivery Hero, please be aware that the respective Delivery Hero company which you seek employment with will be responsible for processing your data. On the Website you will find additional information about which Delivery Hero company exactly is recruiting you (as these companies might vary depending on which country you would like to work from.)

Information you actively provide to us when you apply for a job (“Application Data”):

We primarily receive information when you use the contact form, subscribe to job alerts or apply for a job on the Website (our “Services”). When you use our Services we may require you to provide us with certain Digital Personal Data such as name, email address, phone number or other contact data in order to contact you or to answer your queries. While applying for a job you may also be required to provide your resume/CV, educational certificates or a cover letter which may contain additional Digital Personal Data. The exact data fields can be found on the application form on the Website. 

We need your Application Data for the solicitation, evaluation, and selection of candidates for employment with Delivery Hero. Thus, your Application Data will be processed for the purposes of managing our recruitment related activities, which include setting up and conducting interviews or, in certain cases, background checks, and as is otherwise needed in the recruitment and hiring processes. With your consent, we will also use your Application Data to maintain our talent pool and to contact you in the future with job offers. We are permitted to process your Application Data as it is for a legitimate use related to your employment.

We kindly ask you not to send us sensitive personal data without first granting your explicit consent for us to process such data (e.g. ethnic origin, political opinions, religious or philosophical beliefs). We do not need this information for the application process.

Information collected during cognitive assessments in the course of the application process (“Assessment Data"):

With regard to our recruitment of programmers and technical engineers, please be aware that we might conduct certain online coding skill tests to assess your suitability for employment with Delivery Hero by asking you to solve a programming problem; these might include live-coding assessments. The tests will be conducted through an online assessment platform operated by one of our third-party providers. To invite you to do these online assessments, we will send you a direct link once you have applied for a position with Delivery Hero. You will learn more about the identity of our service provider before you start the assessment. We will process Assessment Data for the sole purpose of assisting our recruiters in determining if you will be successful in the role for which you have applied and evaluating and assessing the results of your test. We will not use the assessment result for any automated decision-making.

In accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), we are permitted to process your Assessment Data because it is for a legitimate use related to your employment.

Information gathered from third parties (“Third-Party Candidate Data”):

To be able to offer you a position with our organization, we may process Digital Personal Data collected not directly from yourself but from third parties. If this is the case, we will send you a notification without undue delay after adding your data to our systems, e.g. by email (unless you have already received such a notification from the third party who transmitted the data to us). Your Digital Personal Data will either be obtained from publicly available sources (e.g. career networks such as LinkedIn, Glassdoor, Indeed or others; we do not collect data from social media) or provided to us by someone who referred you for potential employment, such as a Delivery Hero employee, a recruitment agency or a headhunter. In some instances, if required to verify your information, we will initiate a limited verification process for the documentation and references you have provided by double checking your information with former employers or educational institutions. If we conduct such checks we will notify you separately in writing prior to launching the assessment.

Your Digital Personal Data will be processed solely for the purpose of managing our recruitment-related activities, which include setting up and conducting interviews and tests for candidates, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is for a legitimate use related to your employment.

Information Collected During Your Registration for Our Talent Community (“Talent Community Data”):

You might also choose to join our Talent Community without immediately handing in your application for a specific position with Delivery Hero (either by creating a job alert or using the chat bot on the Website). In this case, we will collect your Digital Personal Data (contact details e.g. name, phone number, email address, home address, uploaded documents). We will process this data in order to keep you up-to-date for future job opportunities at Delivery Hero, provide you with updates on our business activities or ask you for feedback to let us know about your experience with Delivery Hero. The open positions are advertised through newsletters, through direct emails from our recruitment team and the general follow up messages as part of our recruitment process. If you sign up for one of our talent events (either in one of our offices or online), we will process your Talent Community Data for the aforementioned purposes as well as for the organization of the event.

We process your Talent Community Data based on your consent. You are free to withdraw your consent at any point in time by de-registering from our Talent Community.

Information to Contact You (“Contact Data”)

You may also choose to receive information about your application via SMS or WhatApp. In this case, we will collect your Digital Personal Data (contact details, e.g. name and phone number) in order to contact you.

We process your contact details to send you job application reminders via Whatsapp and/or SMS, based on your consent. You are free to withdraw your consent at any time by unsubscribing from our communications.

Information to Book Travel (“Travel Booking Data”)

To provide you a beneficial experience with our recruitment process, we might schedule onsite interviews with you at our office. In these cases, we might require certain information from you in order to be able to book travel arrangements, such as your name, email address, date of birth, passport number and other travel documents.

We will process your Travel Booking Data because it is for a legitimate use related to your employment.

Automated Decision-Making

Your application will always be reviewed by a human being. We do not rely on solely automated decision-making to conduct our recruitment activities.

All Delivery Hero companies must honor this Privacy Policy as well as strict intra-group data transfer agreements. We are permitted to share your data with other group companies as it is for a legitimate use related to your employment.

If you do not want your personal data to be shared across the Delivery Hero group, you may opt out by contacting us at [email protected]. By opting out, we ensure that only the Delivery Hero company with which you are seeking employment will receive your Digital Personal Data.

3.3. Third parties. We do not share Digital Personal Data about our candidates with any third parties unless we have our candidates’ specific permission to do so, or we share information for a legitimate use with private or public authorities that will enable us to fight fraud and abuse on our network, to investigate suspected violations of law, or to fight any other suspected breach of applicable law. This also includes screening our candidates in relation to international sanctions in the context of international security threats, terrorism or money laundering. In any case, you will be notified before we share your Digital Personal Data with any third parties.

3.4. Business transfer. As a matter of policy, we do not rent or sell Digital Personal Data about our candidates with non-affiliated third parties unless we have specific consent to do so. In the event that our business or a division of our business is reorganized or sold and we transfer all or substantially all of our assets to a new owner, your Digital Personal Data may be transferred to the buyer. We may do so as it is a legitimate use under the DPDP Act.

If you do not grant us your consent for a longer retention period, depending on the entity to which you applied to, we will store your Application Data for a period between 6 months and 1 year after we have let you know that we currently cannot offer you a position with our organization. 

We keep all other Digital Personal Data no longer than necessary for the purpose for which we obtained them and for any other permitted compatible purposes, including compliance with legal obligations in the field of employment law. Group records management schedules document the applicable minimum retention periods required by local laws.

We may update this Privacy Policy from time to time to reflect our new processes, new technologies, and legal obligations. We are committed to keeping you informed of any changes to our privacy practices, so we encourage you to review this Privacy Policy to keep updated.