Product Manager - (Logistics, Workforce)

We are looking for a Product Manager to join our Logistics Workforce Tribe on our journey to always deliver amazing experiences. 

You will  help us create a fast, reliable and transparent delivery experience for our riders around the world. Our Tribe covers all elements of the rider journey and life cycle, ranging from onboarding to planning work hours, to creating incentives for riders.

As the Product Manager for the Workforce Management squad, you will own the product that all Delivery Hero markets use to efficiently manage their entire rider fleet. You will lead the vision, strategy, and initiatives to increase rider compliance and work readiness, to ensure a healthy and sufficient rider fleet in every city that could meet customer demand.

Join our tribe of talented product managers, designers, and engineers, who are passionate about creating seamless products and experiences for our most valued heroes - the riders.

Your Mission

• Become an expert on how local managers handle and manage their rider data and documents to maintain fleet health and rider eligibility.

• Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.

• Translate and prioritise business goals, strategic targets, and user needs into a roadmap while considering adaptability throughout execution. 

• Own a clear set of KPIs that drives your vision and be responsible to measure the impact of everything you implement and launch.

• Work directly with a cross-functional team in facilitating user research, collaborating with UI/UX designers, leading the execution with engineers, and ensuring a timely roll-out.

• 5+ years of experience in Product Management, Product Operations, Product Support or a related field.

• Ability to learn fast and work in a fast-paced, globally distributed environment with multiple stakeholders.

• A commitment to continuous improvements, a sense of ownership, solution and growth-oriented mindset.

• Strong analytical and quantitative skills; ability to use data to back up assumptions, recommendations, and to drive prioritization on initiatives.

• Ability to weigh competing priorities, pushback on stakeholders, and evaluate product requests and opportunities.

• Data-driven and detail-oriented to dive deep into issues, configurations, and user needs, while also keeping the big picture in mind to align with long-term strategy and overall product priorities.

• Excellent communication skills and the ability to translate business needs into product requirements.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.