Principal Product Manager, Site Reliability Engineering

We are looking for a Principal Product Manager for our Site Reliability Engineering (SRE) team, a key part of our internal Developer Platform used by more than 3,000 developers across the world to build and ship our food delivery platform. In this critical individual contributor role, you will define the future of how Delivery Hero builds and operates reliable, large-scale systems. 

You will own the SRE product strategy and roadmap, delivering innovative solutions that empower our internal developers and ensure a seamless shopping experience for our customers worldwide. You will also Lead the strategic vision and roadmap for Site Reliability Engineering (SRE) products, including those for observability, large-scale distributed system testing, and incident management, and be the central point of contact for the SRE product area. You will partner closely with senior stakeholders from DH's entities across the globe to ensure alignment and successful product deliveries.

• Have 8+ years of product management experience with a proven track record of owning the end-to-end lifecycle for highly technical products (e.g., platforms, infrastructure, SRE tools).

• Excel at translating complex business needs and technical challenges into a clear, strategic product roadmap and an actionable execution plan, and be able to articulate complex technical concepts and strategic rationale to diverse audiences, from engineers to senior leadership.​​

• Possess a strong technical background with a deep understanding of platform engineering, Site Reliability Engineering (SRE) principles, and the modern developer workflow.

• Demonstrate data fluency by defining and analyzing metrics related to system reliability, performance, and developer productivity to guide your product decisions.

• Experience and ability to lead and influence cross-functional teams, creating clarity and driving focus in a fast-paced, ambiguous environment.

• Exceptional communication skills - comfortable engagement with Engineers from the newest intern through to the CTO.

• Experience leading organisational change at scale across culture, technology and operations.

• Passion for the craft of Product Management.

Nice to have :

• Previous experience working with SRE or platform engineering products.

• Software Engineering background.

• Experience coaching/mentoring other Product Managers in technical/platform teams.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

What’s in it for you

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.