Leadership Principles
They aren't just words
Our Leadership Principles are a clear and inspiring way to align our teams, strengthen our culture, and help everyone do their best work. No matter your role, they’ll provide direction, consistency, and a sense of purpose as we grow together.
Own It
Get Things Done
Think Long Term
Use Resources Carefully
Dive Deep
Challenge the Data
Know How Things Work
Be Hands-on
Deliver Value Fast
Focus On What Matters
Move With Pace
Comfortable With Change
Bring Good Vibes
Be a Good Team Player
Focus On What's Possible
Create a Positive Workplace
Raise The Bar
Set a High Bar
Hire & Develop The Best
Provide Feedback
Stay Humble
Open Minded-ness
No Entitlement
Continuous Improvement
Leadership Principles Explained
Over the past few years, we’ve been on an exciting journey to become the world’s leading delivery platform. Along the way, we’ve built a house of unique brands, each with its own story and strengths - and together, we’ve brought to life a shared set of Leadership Principles to guide us forward
Press Play
Why they matter
A Clear Path
Establishes a unified leadership framework across all brands, defining excellence at every level.
Our Reputation
Ensures consistent leadership excellence, strengthening each brand’s industry leadership.
Competitive Edge
Aligns teams and leadership with strategic goals, driving high performance.
Collaboration
Promotes cross-brand collaboration, breaking down silos and sharing best practices..
Common Language
They provide consistent clarity for aligned responsibilities.
Best Talent
Attracts the best people seeking organizations with a clear vision and strong leadership principles.
How to Prepare for Your Interview
Interviews at Delivery Hero are designed to understand how you think, act, and grow — not just what’s on your CV. Preparation matters, and the strongest candidates come with clear examples, structured thinking, and curiosity. You don’t need perfect answers or polished scripts. What matters most is sharing real examples with clarity, ownership, and reflection so we can understand how you think, make decisions, and create impact.
Find the pro tips below and we wish you the very best in your interview with us!
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Prepare Concrete Examples
Before your interview, identify 5-7 specific situations where you made meaningful decisions and drove results.
For each, be prepared to guide interviewers through:
- The context and challenge you faced
- Your specific actions (what YOU did, not your team)
- Measurable outcomes and business impact
- What you learned or would do differently
Own Your Decisions & Outcomes
When telling your stories, focus on your decision-making process and personal accountability:
- Explain your reasoning and trade-offs you considered
- Be honest about results—both successes and setbacks
- Show self-awareness about what you'd improve
Show Actions
Move beyond what you would do or believe—focus on what you actually did:
- Quantify impact wherever possible (metrics, scale, efficiency gains)
- Describe your specific behaviors, not just ‘in theory’ philosophies
- Be ready to go deeper if prompted—have details ready
Be Intentional About Growth
Reflect honestly on where you might have weaker examples:
- If you lack experience in an area, acknowledge it and describe how you'd approach it
- Prepare to discuss how you've developed in areas where you've struggled
- Be ready to explain your thinking process for unfamiliar scenarios
- Show willingness to learn
- Have an example ready: specific feedback you received, what you changed, and how it improved your results.
Leadership Principles in action
Hear from leaders across our global brands as they share their favourite Leadership Principle, and how they bring it to life every day with their teams.