Manager, Corporate Account Management

Job Description

• Develop and execute strategic account plans to maximize business opportunities and revenue growth within assigned corporate accounts.
• Collaborate with the sales team to identify upselling opportunities and develop strategies to increase product adoption and usage.
• Maintain regular communication with key stakeholders within corporate accounts, serving as the primary point of contact for any inquiries, concerns, or escalations.
• Conduct regular business reviews with clients to assess satisfaction levels, identify areas for improvement, and propose solutions to address their evolving needs.
• Proactively identify and pursue opportunities to expand the scope of services offered to existing corporate clients.
• Collaborate with cross-functional teams, including marketing and product development, to ensure alignment in delivering exceptional customer experiences.
• Stay up-to-date with industry trends and market dynamics to provide valuable insights and recommendations to clients.
• Monitor and analyze key account metrics and performance indicators, providing reports and updates to internal stakeholders.

Qualifications and Requirements

• Driven and hardworking individual with excellent attention to details
• 3+ years of relevant sales experience, B2B preferred
• Interest in food and restaurant industry
• Degree or equivalent academic qualification
• Exceptional communication skills, proficient in both English and Cantonese, fluency in Mandarin would be a plus
• Experience in the professional services industry or in a corporate environment is a plus
• An impressive track record of being a hustler and a top performer
• Adaptable, resilient, and able to thrive in ambiguity
• A highly driven and ambitious attitude
• Strong instincts in how to be strategic in leading client-facing conversations
• Ability to persuasively demonstrate product and industry knowledge to prospects
• A natural-born negotiator – a driven and hard-working individual
• A team player, going above and beyond to help the team succeed
• Hong Kong market knowledge required

"To be the most loved everyday food and groceries destination!" - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.