Job description
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.
foodpanda is rapidly expanding its pandamart business—our dark store vertical—focused on providing customers with the ultimate convenience in grocery and essentials delivery. As the Category & Commercial Head, you will take ownership of this high-growth vertical, driving topline revenue while ensuring sustainable bottom-line performance. You will lead a team responsible for category management, pricing strategies, assortment optimization, and commercial partnerships, ensuring that pandamart becomes a market leader in online quick commerce.
This role requires a strong business acumen, deep analytical skills, a people-centric leadership approach, and the ability to manage multiple stakeholders across local and regional teams. You will be at the forefront of defining and executing commercial strategies, expanding market penetration, and fostering a high-performance culture.
We are looking for a Head of Category and Commercial (Pandamart) to join our growing business!
Responsibilities
1. Business Growth & Commercial Strategy
- Develop and execute growth strategies to increase pandamart’s market penetration, sales volume, and customer acquisition.
- Own topline revenue growth while optimizing bottom-line profitability through strategic pricing, promotions, and margin management.
- Identify new category opportunities, optimize product assortment, and improve pricing and inventory strategies to enhance customer experience and drive sales.
- Monitor competitor activities, consumer trends, and industry developments to stay ahead of market dynamics.
2. Category & Assortment Management
- Define and implement category strategies, ensuring a well-balanced and competitive assortment that meets customer demand.
- Work closely with suppliers and commercial partners to negotiate favorable terms and drive innovation in product offerings.
- Optimize inventory levels to ensure availability while minimizing waste and operational costs.
3. Leadership & Team Management
- Lead, mentor, and develop a high-performing commercial and category management team.
- Foster a data-driven, customer-centric culture that encourages innovation and agile decision-making.
- Set clear KPIs and performance metrics, ensuring accountability and continuous improvement within the team.
4. Stakeholder & Regional Management
- Collaborate with internal stakeholders, including Operations, Marketing, Tech, and Finance teams, to drive business objectives.
- Manage relationships with regional counterparts to align local strategies with broader company goals and best practices.
- Regularly present business performance, insights, and strategic recommendations to senior leadership.
- Experience: 8+ years of experience in commercial, category management, e-commerce, retail, or FMCG. Experience in quick commerce, dark stores, or online grocery is a strong plus.
- Strategic Thinking: Ability to translate market trends and data into actionable business strategies.
- Leadership & People Management: Proven ability to build, lead, and develop high-performing teams.
- Commercial Acumen: Strong negotiation skills, P&L management, and understanding of margin drivers.
- Stakeholder Management: Strong interpersonal skills to influence cross-functional teams and senior leadership.
- Data-Driven Decision Making: Analytical mindset with proficiency in using data to drive business decisions.
- Agility & Execution Focus: Comfortable working in a fast-paced, high-growth environment with a hands-on approach.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What we offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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