Job description
We are looking for a Corporate Account Specialist to join our growing business!
- Develop strategic business partnerships with existing customers to be in line with department's direction and customer strategy to deliver business objectives (Sales & Market Share)
- Cultivate relationships and manage new and recurring clients - you’ll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base
- Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development, etc.
- Develop the overall strategy for revenue growth through cross-functional collaboration; e.g. top
- line growth through increasing the Gross Merchandise Value output from Key Corporate Customers
- Ensure effectiveness of monthly campaign and ROI for every promotions/ activities
implemented in responsible account(s) and timely customer payment - Regular business review and analysis internally and externally to identify gaps and opportunities
- Implementing new business strategies to expand existing customer base and to secure targets
by searching and screening for new customers such as corporate projects etc. - Provide quality follow up with customer inquiries, pre-sales to post-sales service and technical
support to customers to maintain relationships with all potential and existing clients. - Generate new ideas and implement right tactics for Account Growth
- Achieve the set target by focusing on the development of Active Users and Active Corporates
- Bachelor degree or higher in any relating field
- 4+ years’ experience within a client/account management role preferable - B2B account management experience would be an advantage
- Direct knowledge of key account management or sales skills is advantageous
- Excellent analytical and presentational skills
- Experience managing large account portfolios
- Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to
- detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside
- the box to generate new ideas
- Good command of English
- Having a good negotiation skills and budget management experience
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What we offer
- foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- We recognize top performers, welcome our newbies, and share good food!
- Competitive package, allowances, food perks, Insurances, learning and development
opportunities and more!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and
approximately 500,000+ restaurant partners.
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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