Supervisor WFM

Description

ROLE SUMMARYRTM Analyst is responsible for ensuring that operations are performing according to key call center performance metrics such as service level, adherence, absenteeism, utilization, AHT, FTE

Description

What's on you're plate?Team Leadership and Creative DirectionLead and manage the graphics team, providing guidance, feedback, and support to ensure the timely delivery of projects.Direct the productio

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The Vendor Manager is responsible for managing the overall performance and operations of the company's service delivery sites, including overseeing workforce planning, quality, training, and continuou

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WHO ARE WE?Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s

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This role is responsible for optimizing resource allocation, analyzing historical data to identify trends, and implementing process improvements to enhance efficiency. Additionally, the Assistant Work

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Maintenance ManagementPlan, implement, and monitor preventive and predictive maintenance programs.Lead troubleshooting, repairs, and reliability improvement initiatives.Ensure optimal availability and

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Role Scope • Liaise with managers to determine training needs and schedule training sessions. • Design and execute the riders' onboarding training programs/materials. • Conduct workshops, and train