Job description
About the Opportunity
Our Sales team is on the lookout for a passionate Small-Medium Business (SMB) Account Executive to build and nurture relationships with small to medium-sized restaurant and café partners. In this role, you will work closely with our partners, helping them grow their businesses on efood through tailored support, upselling opportunities, and strategic account management. This is a fantastic opportunity for a proactive, results-driven professional who thrives in a fast-paced, customer-focused environment.
What You’ll Do:
Account Management: Develop and maintain strong relationships with SMB restaurant partners, ensuring their long-term success.
Performance Optimization: Monitor business and sales KPIs, analyze performance data, and suggest strategic actions to enhance growth.
Sales & Upselling: Identify opportunities to introduce efood’s services, promotions, and features to maximize partner success.
Training & Support: Onboard new partners, ensuring they understand the platform, tools, and best practices.
Problem Resolution: Serve as the primary point of contact for partners, proactively addressing challenges and ensuring a seamless experience.
Market Analysis: Stay up to date with industry trends and competitor activity to provide valuable insights to partners.
Reporting & Insights: Maintain accurate records, analyze performance metrics, and provide data-driven reports to management.
Experience: 1-3 years in account management, sales, or customer success (preferably in food delivery, e-commerce, or hospitality).
Education: Bachelor's degree in Business Administration, Marketing, or a related field.
Skills:
Strong communication and interpersonal abilities.
Analytical mindset with the ability to interpret data and offer strategic recommendations.
Excellent organizational skills and the ability to manage multiple accounts.
Proficiency in CRM software and Microsoft Office Suite.
Languages: Fluent in Greek and English, both written and spoken.
Attitude: A proactive, self-motivated professional with a passion for the food industry and a results-driven approach.
efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What’s in It for You?
At efood, we believe happy employees drive success! That’s why we offer:
Competitive remuneration package 💰 because we value your contribution.
Meal benefits 💳 because great food makes great teams!
Private Medical & Life Insurance 🏥 from day one for your well-being.
Mental health support 🧠 with unlimited therapy and coaching sessions.
Ongoing training & development 📚 to help you grow professionally.
Fully stocked cafeteria ☕ with coffee, snacks, and more!
In-house gym 🏋️ to keep you energized.
Global mobility opportunities 🌍 for those who want to expand their career.
Pension Plan 💼 to help you plan for the future.
Life @ efood
At efood, no two days are the same! Our team thrives in a fun, fast-paced environment where creativity, collaboration, and growth are at the heart of everything we do. We celebrate wins—big and small—and are always looking for ways to innovate and improve.
Hungry enough to join us? Apply today and become part of the efood journey!
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant, see the privacy notice for further details.
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
Find out more about efood
efood is one of the fastest growing companies in the Greek market, currently cooperating with more than 20,000 stores in 100 cities, boasting more than 5,000 employees.
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