Senior Manager, Sales & Operations Planning - Advertising and Partnerships

We are now looking for a highly driven and motivated Industry Senior Manager, Sales & Operations Planning, Advertising and Partnerships (APAC) to join our fast-growing team in Malaysia as a regional individual contributor. The successful candidate will be a key member of our Strategy and Operations vertical,  Advertising and Partnerships (APAC) team; you'll be the bridge between business and advertising technology making sure we are providing best-in-class services to maximize revenue growth.

Responsibilities:

Planning & Execution

• Responsible for the Sales Operations, applications and tools’ integration, framework, strategy and roadmap
• Accountable for the sales planning exercises, owning and driving milestones with the respective cross-functional and partnerships teams
• Design and set up sales metrics and sales models based on strategic objectives
• Set up Salesforce SOP by evaluating existing booking practices and methodologies and explore opportunities for improvements
• Partner with various internal teams, including Product/Ad Ops/Sales/Marketing/Data/Business Development teams, to identify new strategic collaboration to drive operational efficiency and improved productivity
• Work closely with Marketing team to explore methods to support lead generation process such as using CRM tools and Salesforce
• Oversee the sales funnel through salesforce; track, measure and report accurately. Optimise the sales process to drive efficiency for partnerships teams
• Drive adoption of sales processes, SOP, SLA, best practices, forecasting tools and dashboards within respective regions through training and roadshows
• Owner of sales data accuracy and integrity
• Participate and contribute to the Advertising & Partnerships team’s growth and research projects

Analysis

• Identifying customers and sales opportunities by analyzing sales data and consumer trends
• Track and report monthly sales revenue VS targets to provide data analysis on identifying business gaps and recommendation for improvement
• Take ownership of sales metrics such as inventory utilisation rate, forecast, sales pipeline, sales realisation and recurring rate and ROI
• Analyse, identify and build management dashboards to provide visibility on the health of the Advertising & Partnerships business and track other areas of growth opportunity

• Bachelor’s degree in a quantitative discipline (e.g. Statistics, Business & Accounting, Finance, Financial Information Systems) or equivalent practical experience
• At least 6 years of working experience, preferably 2-3 years in the online advertising space
• At least 2-3 years of Salesforce working experience or equivalent CRM experience
• High attention to detail, and good organizational skills, with a good understanding of online advertising business and processes
• Excellent understanding of financial workflows and experience using CRM and BI tools such as Salesforce, hubspot, Tableau, Data studio, Jira and Confluence
• Strong financial visual presentation skills
• Strong analytical mindset to analyze raw data, draw insights and develop actionable recommendations through optimisation and automation
• Good SQL working experience
• Passionate and excited about online advertising and marketing technologies
• Comfortable working against timelines and multiple projects
• Background in fast-paced, entrepreneurial, startup/tech environments would be an advantage.
• Fluency in English (our corporate language) and great communication skills.
• Stakeholder management (Internal and external) and effective regional communication are critical to be successful in this role

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.