Sales Operations Cluster Lead CZ/AT/HU

As Sales Operations Cluster Lead for the CZ/HU/AT cluster, you’ll take the lead in driving and optimizing lead generation and conversion across several European markets. Your mission: hit sales targets and strengthen our vendor acquisition pipeline.

You'll work hand in hand with your regional counterpart to bring strategies to life, test new automation tools, and ensure consistency with clear SOPs and ongoing feedback. You won’t just spot inefficiencies — you’ll tackle them head-on, using data to improve performance and collaborating with teams across the business to elevate the digital sales journey.

You’ll also lead a small but dedicated team of two across the region, supporting your efforts and helping turn plans into results — all while staying aligned with our bigger business goals.

Your key responsibilities:

• Oversee and manage the day-to-day operations of Digital Sales across the 3 markets, ensuring optimal performance and achieving sales targets.

• Manage lead generation and optimization processes to drive vendor acquisition at a local and country level.

• Collaborate on implementing scalable strategies to minimize manual tasks using automation, tools, and outsourcing solutions.

• Execute and maintain SOPs to cover all aspects of Digital Sales tasks, ensuring operational consistency and excellence.

• Identify and innovate improvements in sales activities, addressing inefficiencies to enhance growth and effectiveness.

• Support competitor analysis to provide insights and inform strategies.

• Collaborate with cross-functional teams, including marketing, product, and operations, to ensure a seamless digital sales process.

• Lead and support a small team of 2 in executing digital sales initiatives while maintaining high performance and alignment with objectives.

• 5+ years of experience in digital sales, process design, or lead management, preferably in multi-country or international environments.

• Proven track record in successfully implementing digital sales strategies and tools.

• Strong experience with Salesforce or similar CRM platforms.

• Analytical mindset with the ability to assess performance and identify opportunities for improvement.

• Excellent communication and collaboration skills, capable of working with internal and external stakeholders.

• Leadership abilities to manage a small team and ensure alignment with organizational goals.

foodora is a quick commerce and delivery company, present in six countries in Europe - Austria, Czech, Hungary, Finland, Norway and Sweden. With the mission to deliver an amazing, fast and affordable experience, foodora aims to give customers more time to focus on what matters most to them, as well as growing along with their partners, riders and community along the way. foodora is part of Delivery Hero, a pioneer quick commerce company, building the next generation of e-commerce across its operations in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa.

Why join our team?

• Thanks to our international background, you'll also be inspired by examples from abroad and be part of a fast-growing team with a secure corporate background.
• We're happy to support your development with on-demand in-company English language training, and you'll also have access to thousands of online courses on LinkedIn Learning.
• Our employees are covered by group life, accident and health insurance from the first day of employment.
• After your probationary period, you will receive a Medicover Health Insurance package and a SZÉP card benefit.
• You can participate in our employee mental and psychological support programme.
• We also offer office massages to help you get your week off to a good start.
• We regularly collect feedback on what works and what needs to be improved, so you can help shape what it's like to work here and make us a better place to work.
• You'll find a specially customised, dog-friendly office in Budapest, part of the category-leading Haller Gardens office complex. Our office is easily accessible from any part of the city - you can even cycle in.
• We provide you with all the tools you need to work (computer, mobile phone, etc.).
• We also provide extra days off for our colleagues according to our internal rules.
• We are committed to society (we currently support 6 different charities, which you can support through us).
   

Our recruitment process will include the following:

📞 Telephone interview - Let’s cover the basics!
🤝 First interview - Time to know each other a bit better!
💼 Case interview - Do your magic and show us your skills!
 

At foodora and Delivery Hero, we believe that diversity is key to creating an exciting workplace, as well as an amazing customer experience. We do not discriminate on the basis of racial identities, religious beliefs, colour, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

Studies have shown that women and other minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills we’re looking for, we encourage you to apply anyway!

We are looking forward to your application!