Business Development Key Account Manager

As a Key Account Manager, you will be responsible for managing and growing strategic partnerships with Local Shop accounts. Your goal is to ensure healthy and sustainable growth for our partners, solve challenges collaboratively, and deliver exceptional service by working closely with cross-functional teams. The ideal candidate will have strong commercial acumen, problem-solving skills, and a hands-on approach, with a background in the retail or FMCG sector.

Key Responsibilities:

• Account Management: Build and maintain strong relationships with Local Shop partners, including supermarkets and specialist stores, to drive mutual success.
• Growth Strategy: Define and execute strategies to ensure sustainable and profitable growth for your accounts.
• Problem Solving: Actively address and resolve partner challenges, providing effective and tailored solutions.
• Collaboration: Work with Sales, Operations, and Marketing teams to deliver seamless partner support and optimize performance.
• Performance Monitoring: Analyze account data, track KPIs, and use insights to drive improvements and meet growth targets.
• Industry Expertise: Leverage your knowledge of the retail or supermarket industry to identify opportunities and create value for partners.
• Hands-On Approach: Be actively involved in day-to-day management, addressing issues promptly and ensuring high service standards.

• Experience: 2-4 years in account management, business development, or a similar role, ideally within the retail or FMCG sector.
• Commercial Acumen: Proven ability to drive sustainable growth through strategic planning and execution.
• Relationship Management: Strong interpersonal skills with the ability to build trust and foster long-term partnerships.
• Problem-Solving Skills: Adept at analyzing challenges and implementing effective solutions.
• Collaboration: Experience working with cross-functional teams to achieve shared objectives.
• Industry Knowledge: Familiarity with the retail or supermarket landscape, including trends and key players.
• Adaptability: Comfortable managing multiple accounts in a fast-paced, evolving environment.
• You speak Hungarian & English fluently.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.

What's in it for you?

• Thanks to our international background, you'll also be inspired by examples from abroad and be part of a fast-growing team with a secure corporate background.
• We're happy to support your development with on-demand in-company English language training, and you'll also have access to thousands of online courses on LinkedIn Learning.
• Our employees are covered by group life, accident and health insurance from the first day of employment.
• After your probationary period, you will receive a Medicover Health Insurance package and a SZÉP card benefit.
• You can participate in our employee mental and psychological support programme.
• We provide AYCM contribution to our employees.
• We also offer office massages to help you get your week off to a good start.
• We regularly collect feedback on what works and what needs to be improved, so you can help shape what it's like to work here and make us a better place to work.
• You'll find a specially customised, dog-friendly office in Budapest, part of the category-leading Haller Gardens office complex. Our office is easily accessible from any part of the city - you can even cycle in.
• We provide you with all the tools you need to work (computer, mobile phone, etc.).
• We also provide extra days off for our colleagues according to our internal rules.
• We are committed to society (we currently support 6 different charities, which you can support through us).

At Delivery Hero/foodora, we believe that diversity is key to creating not only an exciting product but also an outstanding customer and employee experience. Promoting this begins with hiring – which is why we do not discriminate based on religion, skin color, origin, gender, sexual orientation, age, marital status, or other aspects that make you who you are.
Interested? Then apply now with your documents, stating your salary expectations and possible starting date.
We look forward to your application!