About the opportunity
We are on the lookout for a Product Designer, Logistics Rider (all genders) to join the Rider Product Design Team on our journey to always deliver amazing experiences.
In this role, we focus on building tools to enhance the experience for both riders and the global operations staff that recruit, plan, manage, and optimize fleets of those delivery workers at scale and on our journey. Our goal is to continuously deliver exceptional experiences as we scale and strive for excellence.
As a Product Designer on the Rider design team, you will collaborate closely with Product Managers, fellow Designers, Researchers, and Product Analysts. You will be involved in the full product development cycle, from brainstorming product innovations to conducting usability testing and research sessions, with the aim of delivering value and creating impactful experiences for our users.
About the opportunity:
Execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation.
Contribute to the creation of outstanding experiences, incorporating best practices in UX and creating solid, engaging UX and UI patterns.
Incorporate data analysis and feedback through testing to validate concepts and experience paradigms; Establish and leverage UX metrics to better inform your decisions.
Ensure that the quality of implementation meets design requirements.
Bring narrative of user needs and build empathy for users across the cross-functional teams
Adapt processes as necessary to foster a strong collaboration within your cross-functional teams. Collaborate with peers in other design teams.
Manage multiple work streams in a fast-paced, changing environment.
What you need to be successful:
Demonstrate clear excellence in Product Design
3+ years experience as a UX Designer, Interaction Designer, Information Architect, or similar UX-related role
Possess some knowledge of user research skills and be capable of conducting research, including user interview, usability test, survey and more.
Extensive experience in designing and shipping mobile and web applications and services, with a robust portfolio showcasing user-centered design principles, problem-solving skills, and attention to detail.
Ability to lead discussions, promote design solutions and adapt design practices – convincing through narrative and rigor
Experience with Figma, Abstract or similar design tools. Miro (for remote collaboration) is also a plus.
Understanding on how to leverage data to contextualize work and make educated assumptions
Experience working with Product Managers and engineers utilizing Agile methodologies
Operational experience in prioritization and time-management
Excellent written and verbal communication skills with fluency in English
Nice to have:
Experience with Motion Design and Illustration
Experience working with B2B projects, or designing internal tools
Experience working with Design systems
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
What's in it for you
At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.
