Job description
Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily
operations and consistent execution of picking activities.
Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation
rate, substitutions, quality, and SLA compliance, while implementing action plans to improve
performance.
Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to
ensure adequate staffing based on business demand.
Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to
resolve operational issues, improve customer experience, and maintain service excellence.
Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors
to ensure compliance with company standards, policies, and operational procedures.
Analyze operational reports and performance trends, identify root causes of performance gaps,
and implement continuous improvement initiatives to enhance efficiency and customer
satisfaction.
Bachelor’s degree in business administration, Logistics, Supply Chain, or a related field.
3–5 years of experience in Operations, Retail, E-commerce, Grocery,
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
Advanced proficiency in Microsoft Excel
Bility to work in a fast-paced environment and manage multiple priorities.
Base Salary:
textBeneathSalaryText
On top, your total compensation may include other benefits described above and equity and/or variable bonuses for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different role, we'll be happy to review & share it with you, before moving forward to the next stage of the process!
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
Read moreLatest jobs
Salary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners.Own the overall operationa
Reference
47186f12-8b0f-4276-95ef-66cf049756ed
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
As a Live Ops Advisor you will provide exceptional customer service and support to our on ground team. The primary responsibility of this role is to ensure the timely resolution of all rider and picke
Reference
9cefdba4-2617-4de0-ae6e-ee28caf41734
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
As an Assortment Merchandiser you will be responsible for ensuring the products availability and quality in consistency with InstaShop guidelines. The Assortment Merchandiser should also have an in-de
Reference
de0942ae-03c4-40f5-a3d2-7c6d05e04906
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
As a Coordinator Content Optimization, you will join our team and drive the success of our e- commerce marketplace by creating and maintaining high-quality product descriptions and categories for ou
Reference
6290e46c-5510-4bd9-95d5-81be471fc951
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
As a Sr. Coordinator Campaigns, you’ll play an important role in supporting the execution of campaigns in collaboration with our partners. You’ll assist in the planning, implementation, and tracking o
Reference
a8e40cca-513d-4f03-a4e7-af927228cca6
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Cairo, Egypt
Job Category
Operations
Job Type
Full-time
Location
Cairo
Remote working
On-Site
Brand
talabat
Description
What’s On Your Plate?Responsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within s
Reference
70a272ec-6a8c-4cbc-a7b4-fdbe6b36510e
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in