About the opportunity
We are on the lookout for an Working Student to join the UX- Operations team on our journey to always deliver amazing experiences. This role will be supporting various tech and product tribes.
Develop and implement ideas for improving UX design and research workflows.
Collaborate with the team to document standard operating procedures (SOPs) and best practices.
Assist in collecting and disseminating design and research resources (e.g., Friday Flash, meeting templates, research repository updates).
Support planning and execution of key UX and research initiatives, including design workshops, training sessions, and research studies.
Facilitate smooth event execution by identifying suitable venues, coordinating with vendors, and preparing materials.
Contribute to design and research operations and ensure the successful planning and delivery of key communication strategies.
What you need to be successful
- Currently pursuing a Bachelor’s or Master’s degree in Design, Communications, Business Administration, Psychology, or a related field.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in fast-paced environments.
Excellent written and verbal communication skills, with a keen eye for detail and a proactive mindset.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and collaboration tools (Google Workspace, Miro, Figma, Slack).
An interest in user experience (UX) design and research methodologies (a plus).
A positive attitude, adaptability, and a willingness to tackle challenges head-on, contributing to a supportive and high-performing team culture.
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support, access to the Udemy Business platform to explore a variety of online courses
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Mindfulness and Gym & Bicycle Subsidy
The power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses and access to Internal Housing Hub
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
