Job description
The Virtual Account Management (VAM) Performance Lead will lead a team managing longtail accounts. This role is focused on optimizing account performance, driving advertising revenue, and increasing deal value from longtail vendors. The ideal candidate will bring strategic insight, data-driven decision-making, and operational excellence to create scalable solutions that maximize value for vendors and the business.
What’s on the menu: - Major responsibilities
1. Revenue Growth and Optimization:
- Develop and execute strategies to drive advertising revenue from longtail accounts.
- Identify opportunities to increase Average Revenue Per Account (ARPA) through upselling, cross-selling, and tailored promotional campaigns.
- Analyze vendor performance and implement initiatives to increase deal value and partnership longevity.
2. Team Leadership and Management:
- Lead and oversee Virtual Account Management teams in BPOs.
- Set clear performance objectives for BPOs and ensure alignment with company goals.
- Foster a high-performing, collaborative team culture focused on delivering value to both vendors and the company.
4. Data-Driven Decision Making:
- Leverage analytics to segment longtail accounts, prioritize outreach, and design targeted campaigns.
- Monitor KPIs such as revenue growth, Deal value, and penetration to measure success.
- Generate insights from performance data to guide strategic decision-making and resource allocation.
5. Stakeholder Collaboration:
- Partner with Process Design, Analytics, and Growth teams to design and implement value-adding initiatives for longtail accounts.
- Act as the central point of contact for VAM-related topics between the BPO and Pandora, ensuring alignment with company-wide objectives.
- Minimum 7 years of work experience in account management, business development, or revenue generation roles in technology, e-commerce, or FMCG industry
- Proven experience in BPO or shared service centers, and process design is required.
- Prior experience working in a regional team, and managing stakeholders across APAC markets is a plus
- Self-motivated, with a strong sense of ownership over projects and organizational goals
- Willingness to learn, with a desire to understand all aspects of driving growth for the business
- Ability to communicate and collaborate effectively with a diverse range of people and job functions
- Good team spirit with the ability to work independently and efficiently to deliver useful business insights
- Project management skills, with the ability to manage multiple projects simultaneously and prioritize organizational need
Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
- A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
- Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
- Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
- A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
- Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
- A comprehensive private health insurance that will never let you down when you need it!
- The Yemeksepeti family! Always smiling and high communication skills!
- A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
Find out more about yemeksepeti
Yemeksepeti, which has broken many new ground since its inception in 2001 as the first online food ordering platform in Turkey, was acquired in 2015 by Delivery Hero, one of the largest players in the industry, with the largest internet valuation of its time.
Read moreLatest jobs
Salary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
As the Account Management Manager, you will be responsible for leading and scaling our account management team in Turkey. This role focuses on building and strengthening long-term relationships with o
Reference
2ab1c260-a5ab-41fc-9d16-de6c3a7bb589
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
We are looking for a strategic leader to head our Account Management team. This role will lead a large team, elevate customer relationships, and play a pivotal role in achieving our growth targets in
Reference
85594f83-6d2f-4769-ac35-a1d8844b9256
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
We are looking for a strategic leader to head our Strategic Account Management team. This role will lead a large senior team, elevate customer relationships, and play a pivotal role in achieving our g
Reference
989505bc-2a7b-4994-98af-07cfa691a486
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
Take full 360-degree responsibility for the entire development process of your owned restaurant portfolio.Collaborate with your portfolio of restaurants through regular reporting and analysis, monitor
Reference
30be49ac-06f9-43e4-a169-68d47c3a2b35
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
Take full 360-degree responsibility for the entire development process of your owned restaurant portfolio.Collaborate with your portfolio of restaurants through regular reporting and analysis, monitor
Reference
c997e556-9411-49e0-b59c-5cd16525f2ef
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
We are looking for a dynamic and results-oriented individual to join our team as a Sales Specialist - Acquisition & Incubation. This role involves engaging with restaurants to sign them up as members
Reference
6bdedc5f-62c3-4da6-901d-dfef82d42f3c
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in