Job description
We are looking for a strategic leader to head our Strategic Account Management team. This role will lead a large senior team, elevate customer relationships, and play a pivotal role in achieving our growth ambitions in the Turkish market.
This position is responsible for managing long-term relationships with our key business partners, driving revenue growth, and implementing industry best practices. We are seeking a leader with strategic thinking, strong commercial acumen, and strong people management skills in a fast-growing and dynamic e-commerce environment.
Responsibilities
Team Leadership & Development: Lead, coach, and mentor a large Strategic Account Management team, driving performance excellence and long-term client success. Develop and empower managers and team leaders through structured guidance, coaching, and professional growth opportunities to foster a high-performance, collaborative culture.
Strategic Account Management: Oversee the strategic management of key business partner relationships, ensuring long-term collaboration and sustainable growth through Joint Business Plans (JBPs). Lead executive-level business reviews with top partners to align on strategic priorities, set measurable goals, and drive mutual business success. Connecting brand needs with our marketing campaigns, leveraging partnerships to jointly grow the businesses of both Yemeksepeti & our partners. Building long lasting relationships and partnerships vs mostly centered around upsells.
Business Development & Growth: Develop data-driven strategies to ensure the team meets its revenue growth, upsell, and cross-sell targets. Analyze market trends to identify new business opportunities and define actions to accelerate growth.
Operational Excellence: Supervise team performance metrics and ensure compliance with operational standards. Optimize internal processes and workflows to increase efficiency and maintain the highest quality of service.
Commercial Negotiation: Conduct high-level negotiations on large-scale commercial agreements, commission rates, and promotional opportunities. Develop strategies to maximize profitability for both partners and the company.
- Cross-Functional Collaboration: Work closely with other departments, including Logistics, Marketing, Sales, Finance, and Operations, to manage large-scale projects and ensure alignment with company goals.
- 10+ years of proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&B, or FMCG sectors.
- 5+ years of experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders.Bachelor’s degree in Business Administration, Marketing, Economics, or a related field. Master’s degree is a plus.
- Proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&B, or FMCG sectors.
- Experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders is a plus.
- Strong commercial negotiation, stakeholder management, and crisis resolution skills.
- Analytical mindset with the ability to interpret data, identify opportunities, and drive strategic decisions.
- Excellent verbal and written communication and presentation skills.
- Adaptability, resilience, and a hands-on approach in a fast-paced environment.
- Proficient in English.
Key Competencies
- Leadership & People Management
- Strategic Thinking & Business Planning
- Client Relationship Building
- Revenue Growth & Profitability
- Commercial Negotiation
- Stakeholder & Project Management
- Data Analytics & Problem Solving
- Change Management & Critical Thinking
Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
- A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
- Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
- Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
- A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
- Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
- A comprehensive private health insurance that will never let you down when you need it!
- The Yemeksepeti family! Always smiling and high communication skills!
- A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
Find out more about yemeksepeti
Yemeksepeti, which has broken many new ground since its inception in 2001 as the first online food ordering platform in Turkey, was acquired in 2015 by Delivery Hero, one of the largest players in the industry, with the largest internet valuation of its time.
Read moreLatest jobs
Salary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
The Virtual Account Management (VAM) Performance Lead will lead a team managing longtail accounts. This role is focused on optimizing account performance, driving advertising revenue, and increasing d
Reference
289986cc-0f07-445b-8244-f3266e9ca79d
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
As the Account Management Manager, you will be responsible for leading and scaling our account management team in Turkey. This role focuses on building and strengthening long-term relationships with o
Reference
2ab1c260-a5ab-41fc-9d16-de6c3a7bb589
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
We are looking for a strategic leader to head our Account Management team. This role will lead a large team, elevate customer relationships, and play a pivotal role in achieving our growth targets in
Reference
85594f83-6d2f-4769-ac35-a1d8844b9256
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
Take full 360-degree responsibility for the entire development process of your owned restaurant portfolio.Collaborate with your portfolio of restaurants through regular reporting and analysis, monitor
Reference
30be49ac-06f9-43e4-a169-68d47c3a2b35
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
Take full 360-degree responsibility for the entire development process of your owned restaurant portfolio.Collaborate with your portfolio of restaurants through regular reporting and analysis, monitor
Reference
c997e556-9411-49e0-b59c-5cd16525f2ef
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
İstanbul, Turkey
Job Category
Sales & Business Development
Job Type
Full-time
Location
Istanbul
Remote working
On-Site
Brand
Yemeksepeti
Description
We are looking for a dynamic and results-oriented individual to join our team as a Sales Specialist - Acquisition & Incubation. This role involves engaging with restaurants to sign them up as members
Reference
6bdedc5f-62c3-4da6-901d-dfef82d42f3c
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in