Vendor Operations Manager

We are looking for a Vendor Operations Manager. This role will focus on understanding and improving the entire vendor journey for our restaurant (and shops) partners as the Leader of our Vendor Operations team. If you love to understand and improve processes using  data and rigorous analysis as a leader, this is a great opportunity for you!

What you will do in this role:

• Own the vendor lifecycle and work with the Team Leaders and in-house and BPO Vendor Ops Coordinators together

• Plan and execute high impact projects targeted at improving the vendor experience

• Study processes and identify opportunities for improvement

• Execute your recommendations from start to finish, from digging into data, to building a business case, aligning stakeholders, testing ideas, executing and measuring results

• Partner with operations, product/ engineering, commercial, and other teams to understand and solve vendor issues

• Serve as a ‘PMO’ for several cross functional projects

• At least a few years of expertise as a leader with overall 8+ years of experience in a similar background

• Experience in working with vendor journey ideally with in-house and BPO teams

• Strong analytical skills - proficiency in MS Excel is a must, experience with SQL will be a huge advantage

• Excellent written and verbal communication skills & team management expertise

• Experience in operations management, process improvement, Lean/ Six-sigma, etc., will be a huge advantage

• Ability to professionally handle stress, and tight deadlines/ high expectations

A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része.