Supervisor Logistics Operations

As a Supervisor of logistics operations, you will report to the vendor & onboarding manager and monitor, analyze, improve and vendor performance of our country targets and key performance indicators. 

In doing so, you will work closely with the regional and local logistics teams to ensure our operations are efficient, effective and meet regionally & locally established service and quality standards for our vendors.

To be successful in this role, you will need to be structured in your approach to problem-solving, data-driven, and adept at building relationships with senior decision-makers. You must also be passionate about innovation and relentless in your desire to apply it to the world around you.

What’s On Your Plate?

● Reporting and monitoring of KPIs and vendor performance.
● Identify and solve vendor performance-related problems by analyzing and deriving insights from large, complex sets of data.
● Providing all data needed for performance improvement on vendor.
● Identify and highlight opportunities for performance improvement
● Support internal stakeholders with ad hoc requests
● Create and improve any required dashboards for the vendor team to be able to monitor different vendor KPIs.
● You will creatively analyze data to generate insights that support strategic decisions

● 1 to 3 years of working experience in same/similar field.
● Very good analytical skills.
● Previous work experience in a technical/data-driven environment.
● Excellent communication skills on all levels.
● Well structured and data-driven personality.
● Ability to learn quickly. prioritize tasks and perform under pressure.
● Passionate about the food industry.
● Excellent in process documentations.

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.

We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide