About the opportunity
Business KPIs and Performance Management:
- Support achieving the relevant business KPIs and monitor product performance and usage across MENA countries.
- Provide management with regular performance reports and insights.
Stakeholder Interaction and Support:
- Manage inbound queries for ongoing projects.
- Organize project team meetings and record minutes of the meetings.
- Support program managers in coordinating stakeholder meetings across multiple teams within regional sales, global teams, and Talabat product & ops teams.
Product Roll-Out and User Experience Enhancement:
- Support the roll-out of new products and features to improve users’ experience, business performance, and operational efficiency.
- Facilitate user interviews and market research
Digital Transformation Initiatives:
- Work within the digital transformation team and support in project planning, and management.
- Support the digital transformation function, working on policy, process automation, and vendor marketing for partner products.
- Assisting in preparing decks, and dashboards for review by senior stakeholders and cross-functional teams.
Data-Driven Decision Making:
- Prepare basic Excel dashboards to help the business make data-driven decisions, quantifying impact.
What you need to be successful
- 2-4 years of relevant experience in project management roles
- Prior work experience in an eCommerce, food-tech, or consulting industry
- Ability to work effectively both independently and as a team
- Strong written & verbal communication
- Analytical thinker adept with creating dashboards and Gantt charts on Excel & Google Sheets
- Google Suite proficiency is required (Slides, Spreadsheets ++)
- Basic SQL knowledge is a plus.
- Basic understanding of project management & product methodologies & excellent time management capabilities
Who we are
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
