SMB Account Executive

Our Sales team is on the lookout for a passionate Small-Medium Business (SMB) Account Executive to build and nurture relationships with small to medium-sized restaurant and café partners. In this role, you will work closely with our partners, helping them grow their businesses on efood through tailored support, upselling opportunities, and strategic account management. This is a fantastic opportunity for a proactive, results-driven professional who thrives in a fast-paced, customer-focused environment.

What You’ll Do:

• Account Management: Develop and maintain strong relationships with SMB restaurant partners, ensuring their long-term success.

• Performance Optimization: Monitor business and sales KPIs, analyze performance data, and suggest strategic actions to enhance growth.

• Sales & Upselling: Identify opportunities to introduce efood’s services, promotions, and features to maximize partner success.

• Training & Support: Onboard new partners, ensuring they understand the platform, tools, and best practices.

• Problem Resolution: Serve as the primary point of contact for partners, proactively addressing challenges and ensuring a seamless experience.

• Market Analysis: Stay up to date with industry trends and competitor activity to provide valuable insights to partners.

• Reporting & Insights: Maintain accurate records, analyze performance metrics, and provide data-driven reports to management.

• 1-3 years in account management, sales, or customer success (preferably in food delivery, e-commerce, or hospitality).

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Strong communication and interpersonal abilities.

• Analytical mindset with the ability to interpret data and offer strategic recommendations.

• Excellent organizational skills and the ability to manage multiple accounts.

• Proficiency in CRM software and Microsoft Office Suite.

• Fluent in Greek and English, both written and spoken.

• A proactive, self-motivated professional with a passion for the food industry and a results-driven approach.

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰

• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!

• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! 🍎

• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.

• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!

• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!

• If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎

• Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼

At efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

At efood, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

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