Senior Supply Chain Process Development & Performance Specialist

We’re seeking a Senior Supply Chain Process Development & Performance Specialist who’ll support our Lead, Supply Chain Process Development & Performance in analyzing, improving, and optimizing the supply chain processes across Dmarts in all markets.

Responsibilities:

• Lead process assessments to identify bottlenecks, inefficiencies, and areas for improvement within supply chain operations.

• Collaborate with cross-functional teams to develop and implement process improvement initiatives that align with business objectives.

• Design and implement best practices for the supply chain team to drive operational excellence.

• Implementation and optimization of tools and systems to enhance the productivity of supply chain teams (e.g. reporting dashboards, driving product requests to improve on functionalities of existing tools).

• Develop, document, and implement SOPs for all supply chain operations processes, ensuring consistency, efficiency, and alignment across the organization.

• Regularly review and update SOPs to reflect changes in business needs, technology, or industry standards.

• Train relevant teams on new SOPs, ensuring smooth implementation and adherence to operational standards.

• Develop and monitor success metrics to track the effectiveness of supply chain operations processes such as Stocks Availability (Weighted) and Shrinkage.

• Drive tool adoption within the supply chain team. Support the transition to new processes and ensure that changes are effectively communicated and managed across relevant stakeholders.

• 5-7 years of experience in supply chain operations, process improvement, or business operations management, preferably in a supply chain environment.

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.

• Experience in implementing SOPs, process flows, and best practices within the supply chain team.

• Strong analytical skills with experience using data to drive decision-making and process improvement.

• Strong project management skills, with the ability to manage multiple projects simultaneously while meeting deadlines.

• Excellent written and verbal communication skills in English, with the ability to effectively present complex information to senior leadership and team members.

• Strong interpersonal skills with the ability to collaborate with diverse teams and build strong working relationships across functions.

• Ability to think critically and approach complex business challenges with structured, data-driven solutions.

• Strong attention to detail, with an ability to troubleshoot and resolve operational challenges quickly and efficiently.

Delivery Hero is present in 70+ countries across four continents and is on a mission to deliver anything, straight to customers’ doors. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. As a part of its Global Tech Hub strategy, Delivery Hero centralized its product and technology teams and officially launched the 4th Tech Hub in Türkiye in 2022. Created in Türkiye with a view to serving the platforms operating within Delivery Hero, the Delivery Hero Tech Hub is among the largest technology hubs operating within Delivery Hero.

• A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
• A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
• Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
• Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
• A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
• Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
• A comprehensive private health insurance that will never let you down when you need it!
• The Yemeksepeti family! Always smiling and high communication skills!
• A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
   

Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni

Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni