Senior Social Media Specialist

Job Ref ID: JR0088923

THE JOURNEY 

• Monitor and respond to comments, messages, and mentions across LinkedIn, Instagram, TikTok, and other platforms, proactively engaging followers, employees, partners, and creators

• Handle community challenges and negative comments in close collaboration with the PR and Communications teams

• Support the design and content teams in brainstorming, producing, and publishing social content, including on-camera and behind-the-scenes production days

• Collect and organize KPIs, prepare monthly performance reports, and suggest optimizations based on engagement, reach, and trend insights

• Assist in monitoring paid social campaigns and ad performance, flagging optimization opportunities aligned with organic content

• Attend shoots to support creative direction and capture social-first content

• Actively participate in creative meetings and campaign planning, collaborating with design, brand, communications, and regional teams to maintain a coherent narrative

• Is a sprout pro and knows how to extract the best from the platform.

WHAT YOU WILL BRING TO THE RIDE

• 3 years of experience in social media management, content creation, community management, or digital marketing

• Hands-on experience with LinkedIn, Instagram, TikTok, and social media analytics tools

• Strong understanding of social trends, content formats, and audience engagement strategies

• Comfortable with content production, community management (including handling crises), and reporting

• Highly organized with strong communication and cross-functional collaboration skills; a creative thinker able to suggest new ideas and approaches

• Data-driven mindset, curious to test, learn, and optimize campaigns; willing and comfortable appearing on camera for social media videos and internal content

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience — fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!