Senior Product Manager - Product Discovery Experience (f/m/d)

We are on the lookout for an experienced Senior Product Manager to join our team and lead the development and management of our consumer discovery products.

At the center of our marketplace team is the product discovery domain. This role is pivotal in driving the end-to-end product strategy, development, and optimisation of product discovery and the add to cart experience across multiple brands including foodpanda, foodora & yemeksepeti. The ideal candidate will have a deep understanding of e-commerce, exceptional analytical skills, and a user-centric approach to product development.

Your mission is to continuously improve how we can help consumers effortlessly and delightfully find & discover what they want. Your main goal is to understand our user needs and provide frictionless discovery experience in ordering flow. You will lead our efforts in customer discovery to build a seamless and intuitive experience that makes the food selection process faster and enjoyable for everyone . You’ll envision, design, plan and drive the product that delivers an amazing experience to our tens of millions of customers across the world.

The right candidate will balance pragmatism with innovation and forward-thinking leadership. You will need to deliver business value quickly while investing strategically in capabilities that have longer-term but potentially much higher payoffs. You should be an empathetic listener, capable of understanding and envisioning opportunities with a diverse set of partner

Your Mission

• Develop the product strategy, roadmap, and go-to-market plan for Discovery Products
• Define appropriate metrics to measure how effectively we’re meeting each objective and set clear targets to strive for improvement constantly
• Develop & use well-thought-out decision frameworks to align partner teams and leadership on marketplace growth. Effectively influence your peers & leadership for the best outcome
• Develop strong feedback loops with peers leading our portfolio of brands and partner-facing teams
• Resolve dependencies critical to success and work with your peers in Engineering, Analytics, and other Platform teams across DH to establish effective operating models. Work with Engineering to drive sensible tradeoffs between product and architecture investments
• Communicate strategy, plan, trade offs, and progress through a regular cadence of written and verbal communication to DH's Consumer Leadership team

Your Heroic Skills

• 5+ years of product management experience in an eCommerce or Marketplace setting, experience orchestrating the delivery of value in an enterprise environment where different teams own different systems is a big plus

• A very keen product sense exhibited through great decision-making based on customer, business and technology understanding

• Astute customer understanding; a very customer focused approach to solving problems

• Deep interest in behavioral economics and how to leverage it for human motivation

• Focus on talking to customers to get an intuitive understanding of how they think and behave

• Long-term thinking around creating product and execution roadmaps

• Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics

• Effective communication skills, the ability to articulate and evangelize product vision, strategy priority andGo to market plans in a compelling manner

• The ability to collaborate with cross-functional teams yet the assertiveness and influence to rally people around right products

• Experience working with a globally distributed team and the ability to manage communications and product delivery across multiple time zones

• Owner mentality, willingness to take initiative, the accountability to dive into closure, tenacity and grit

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Who We Are:

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

What's in it for you: 

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.