Job description
We are on the lookout for a Senior Product Manager to join the Quick Commerce Fulfilment team on our journey to always deliver amazing experiences.
Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.
At Delivery Hero, you will lead the development and evolution of our Fulfilment mobile app, a mission-critical tool used by internal users to fulfill millions of customer orders across 70+ countries in Europe, Latin America, the Middle East, and Asia directly impacting user satisfaction and driving operational efficiency.
You’ll have the opportunity to work with cross-functional teams to define what a great user experience looks like and be the end-to-end owner of key initiatives to support the fast-paced world of quick commerce. In this role you will:
Define and own the product roadmap, making data-driven prioritization decisions and driving execution of top priority initiatives.
Lead a cross-functional team in collaboration with engineering to develop and evolve the fulfillment app user experience, performance and reliability.
Deeply understand user needs, leveraging insights from research, user feedback, and competitive analysis to identify improvement areas.
Analyze key metrics, using both qualitative and quantitative data to validate hypotheses and drive continuous improvement.
Work closely with stakeholders across product, design, engineering, data, product operations and business to solve complex problems and deliver impactful solutions that scale globally.
Continuously shape a vision of fulfilment app area and contribute to develop a long-term global strategy
5+ years of experience with product management.
3+ years building android mobile apps (fulfilment app experience is a plus).
Experience in e-commerce, quick commerce or food-tech companies.
Proficient in agile methodologies, Jira, Confluence, and other product management tools.
Experience translating complex topics into an easy format for various types of stakeholders.
Excellent English communication skills, both written and verbal.
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Find out more about Delivery Hero
We operate in around 70 countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce.
Read moreWe are Delivery Hero.
We are Delivery Hero.
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