Lead, Pick-up

Our Pick-up team focuses on all matters related to one of foodpanda's newest verticals, Pick-up. This includes acquiring and onboarding vendors, planning strategies and benefits for this vertical, and addressing any product or ad hoc issues. You will report to the Commercial Senior Leadership and lead the growth of foodpanda’s Pick-up service.

Pick-up Operations & Campaigns

• Oversee pick-up service operations, including the maintenance and troubleshooting of deals.
• Ensure smooth operations and effective issue resolution.
• Review commission packages and prepare pitch materials and case studies to support business development.
• Support and monitor pick-up campaigns, including budget allocation and tracking.
• Manage deal setup and execution, ensuring budget utilization aligns with financial objectives.

Pandapro Operations & Management

• Maintain Pro pitch materials and lead lists to ensure that all information is current and relevant for business development efforts.
• Distribute pro vouchers to vendors to facilitate promotional activities and strengthen partnerships.
• Coordinate with the marketing team to align strategies and enhance the effectiveness of promotional campaigns.

Strategy & Analysis:

• Conduct competitive benchmarking to inform strategy and enhance market awareness.
• Monitor KPIs and build/manage project dashboards to evolve and define the vision and strategy.
• Implement risk management practices to minimize project red flags.
• Plan, budget, oversee and document and communicate all aspects of the project
• Work closely with upper management and other key stakeholders to make sure that the scope and direction of the project is on schedule
• Closely manage and drive projects, road maps, milestones, timelines and achievements
• Monitor KPIs, building and managing project dashboards to help evolve and define vision and strategy
• Set deadlines, assign responsibilities and monitor and summarize the progress of projects
• Perform risk management to minimize project red flags
• Identify opportunities for growth and expansion

• Bachelor's Degree in either Business Management and Administration, Economics, Mathematics, and Management or equivalent 
• At least 5 years of hands-on experience working in project management, and business strategy development; prior experience in eCommerce , start-up and local market experience would be a plus 
• Strong entrepreneurial mindset and willingness to build things from scratch
• Ability to influence senior stakeholders to get things done and confident in maintaining data-backed hypotheses when challenged
• Strong project management skills, ability to manage multiple work streams in parallel, plan for projects, manage own time and priorities
• Knowledge of data analysis tools (e.g. Tableau) or programming languages (e.g. SQL) is a plus but not necessary 
• Exhibits the competencies: Drive for results, action-oriented, problem solving, strategy and analytical thinking
• Proficiency with MS Office and G-suite
• Extreme attention and orientation to details
• Excellent communication skills, written and verbal 
• Strong commercial mindset with a good understanding of key growth levers, high energy with sound business acumen

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.