Job description
As the Senior Manager - Logistics Optimization, you will report directly to the Head of Logistics Optimization and drive the execution and continuous improvement of fast, reliable, and cost-efficient logistics. You will play a key role in ensuring seamless delivery performance, enhancing customer experience, and supporting the growth of our QCommerce ecosystem across 16 markets in EU, APAC, and Turkey.
In this role, you will set direction for optimizing logistics of our QCommerce verticals, lead complex cross-functional initiatives, and act as a senior thought partner to regional and global stakeholders.
Key Responsibilities:
Define the long-term strategy for QCommerce logistics, translating business and customer needs into scalable solutions and best practices
Influence prioritization and investment decisions through data-driven insights and strong business cases for senior leadership
Act as a senior partner to Product, Tech, and Data teams to shape tools, integrations, and system capabilities
Translate complex operational data into clear insights, strategic recommendations, and executive-ready narratives
Drive large-scale optimization initiatives and continuous improvement programs with measurable impact on cost, speed, and reliability
Own end-to-end delivery performance, service levels, and cost efficiency, proactively identifying risks and opportunities
Coordinate closely with regional and local logistics and QCommerce teams to ensure consistent execution and alignment of initiatives
7+ years of proven experience in logistics, operations, or similar roles within tech, mobility, or delivery industries
Demonstrated success leading complex, multi-market operations or optimization initiatives at scale
Data-driven approach to problem-solving, with the ability to structure ambiguous problems and drive data-backed decisions; experience with self-serve analytics tools (e.g., Tableau, Looker) and SQL proficiency required
Proven leadership, stakeholder management, and communication skills, with experience influencing senior stakeholders
Strong cross-functional collaboration skills, with experience working across diverse markets and teams
Comfortable challenging the status quo, adaptable and dynamic, thriving in fast-paced operational environments
Excellent proficiency in spoken and written English
Bachelor’s or Master’s degree in Computer Science, Mathematics, Engineering, Economics, or another quantitative/STEM-related field is a plus
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Why foodpanda?
Big impact, broad horizons: Shape initiatives across 16 markets in an evolving, growth-minded business.
Good people, good ideas: Work with supportive leaders and collaborative teammates who empower you to make a difference.
Flexibility with connection: Enjoy hybrid working alongside diverse, international colleagues.
Work perks with a little extra: From free pizza and pandapro to food vouchers, flexible benefits and equity opportunities.
Base Salary:
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On top, your total compensation may include other benefits described above and equity and/or variable bonuses for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different role, we'll be happy to review & share it with you, before moving forward to the next stage of the process!
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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