Senior Manager, Chief of Staff (People Product Operations) (all genders)

We are looking for a Senior Manager, People Product Operations (all genders) to join the Chief People & Sustainability Officer’s Office on our journey to always deliver amazing experiences.

• Responsible for managing a team of Product Managers

• Managing Confidential Projects 

• Responsible for driving People related OKR’s as Chief of Staff to our Chief People Officer 

• Strategic planning, budgeting, and decision related to highly efficient Budget utilization.

• Portfolio Management: be responsible for overseeing the organization's Product Roadmap, including identifying, prioritizing, and selecting initiatives that align with the organization's objectives and allocating resources to those projects. 

• Reporting and Analytics: provide regular reporting and analytics to senior leadership to ensure that they have visibility into Product roadmap and can make informed decisions based on data. 

• OKR delivery - align annual strategic global map and ensure teams are executing as per agreed OKRs. 

• Act as a bridge between Product Owners and People Systems to deliver high quality products for end users

• Monitor adoption and utilization of new products and features  

• Drive continuous improvement by identifying areas for improvement in project management practices and processes and implementing changes to improve project outcomes, efficiency and Global Services score.

• Work closely with Chief People Officer on managing confidential projects and initiatives

Nice to have:

• Product Management certification 

• Familiarity with change management methodologies

• Familiarity with HR technology and processes around recruitment, hiring, organizational management, etc.

• Designing and managing a portfolio of initiatives

• Familiarity with data and analytical systems for structured business decision-making

• At least 8 years industry experience in Product Management or Product Operations Tech/E-commerce/Online industries

• Has worked in program teams and has experience in leading cross functional program teams in a matrix environment.

• At least two years of experience leading strategic projects.

• Demonstrated expertise in delivering Product Roadmap in global organization. 

• Experience in leading process improvement and change initiatives with high impact and scale.

• Experience with program management planning and management systems.

• Experience in strategic planning, budgeting, and decision analysis.

• Leadership experience with responsibility for managing professional Product Managers.

• Proficient in the use of project management processes and tools.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.