Rider Quality Support (t-Patroller)
__jobinformationwidget.freetext.LocationText__
Dubai, UAE
- Full-time
- Logistics
- talabat
- On-Site
Job description
This vacancy has now expired. Please see similar roles below...
What’s on Your Plate?
- Conduct on-ground rider audits to ensure compliance with hygiene, appearance, uniform, and behavior standards.
- Manage crowd control during peak hours, promotional events, and high-traffic locations to ensure smooth operations.
- Handle de-escalation between riders, vendors, and customers, providing quick, professional resolutions to prevent escalation of conflicts.
- Support vendor relations by addressing operational challenges, acting as a liaison for smoother processes.
- Provide real-time updates on on-ground issues to relevant internal teams for swift resolution.
- Deliver safety training refreshers and updates to riders, ensuring alignment with company guidelines.
- Participate in special projects aimed at operational improvement, rider experience enhancement, or safety campaigns.
What Did We Order?
- Experience working in delivery, operations, or rider checks is a plus.
- Valid motorbike license in the UAE is required.
- Able to speak clearly and deal with people in a polite and professional way.
- Can handle difficult situations calmly and help solve problems on-ground.
- Can speak and understand English; other languages like Arabic, Hindi, or Urdu are a bonus.
- Capable of supporting on-ground operations during peak hours.
- Responsible and careful when doing checks and following company rules.
- Knows basic safety and hygiene rules (good to have, but not a must).
- Ready to work shifts, weekends, and outside in all weather.
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Base Salary:
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
Read moreLatest jobs
Salary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
Role SummaryThe Senior Specialist, Supply Chain Automation will lead the regional transformation agenda across MENA markets. This role drives operational excellence by converting manual workflows int
Reference
e346ec56-d6f7-4edb-9893-1ebbbdaccc4f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
We’re looking for a Director Supply Chain to join the team and focus on growing our own Grocery Store “tMart”. THis role is critical leadership role at the core of tMart UAE's business performance. Th
Reference
80c55d3a-f9c8-4124-ab0a-72b1f4cbb9e5
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
The Team Lead, Rider Quality is responsible for maintaining and elevating rider quality standards across the UAE through field audits, performance insights, coaching, and continuous improvement initia
Reference
748fa477-af6f-4b7f-9475-71ca4d5bea5b
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
Role SummaryAs Senior Key Account Manager, you will manage our most strategic 3PL relationships, going beyond day-to-day tasks to act as a trusted advisor and performance driver. Sitting between the 3
Reference
7e38aab2-1a03-4798-aece-a4ee4cd1de1d
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
1. Retention, Rider Value Proposition & LoyaltyOwn rider churn reduction strategy, with strong focus on early-life retention.Define and continuously enhance the overall Rider Value Proposition.Design
Reference
50763b77-7f76-4d82-ad67-5ff21245bbdb
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
We are looking for a highly driven and motivated Picker to join our fun, professional, and dedicated tmart Department based here in UAE. Our tmart unit strives to change UAE consumers’ grocery shop
Reference
a8595d65-fece-4971-9c9f-41960999a483
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
As a hands-on leader, you will oversee daily warehouse operations, meat processing, and inventory management. You will drive operational excellence, enforce strict food safety standards, and ensure ti
Reference
16481b2b-f319-4927-b8ad-fffee9df6bf5
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Logistics
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
Audit fleet partner performance & live operationsAssist in implementing region-wide action plans and suggest ideas based on industry research and rider feedbackSupport with external meetings, tasks, a
Reference
4ef67fbb-f2cb-439f-97a5-21e084324f42
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in
- Dubai