Job description
- Respond to Pandago queries promptly and efficiently.
- Resolve issues pertaining to Pandago orders, ensuring a seamless experience for customers.
- Provide live order support and real-time assistance.
- Troubleshoot and clear logistical issues related to deliveries.
- Identify and highlight fraudulent activities to mitigate risks.
- Provide and verify return proofs for disputed orders.
- Collaborate with relevant teams to enhance operational efficiency.
- Maintain accurate records of order issues and resolutions.
- Bachelor’s degree in business-related field.
- Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop him/herself & a high performing team.
The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Project Trainee” and play your part in the “Commercial Domain.”
On this journey, you will report to “Manager, Strategic Account Management”.
What does your playfield look like?
- We work in a flexible but fast paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate, prioritize, decide, and deliver.
- We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
Latest jobs
Salary
Location
Karachi, Pakistan
Job Category
Sales & Business Development
Job Type
Temporary
Location
Karachi
Remote working
On-Site
Brand
foodpanda
Description
The pandas have embarked on an inspiring journey to serve “Meal for Every Table”. This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionat
Reference
0179a04f-db17-4f0a-a338-d9bc45eee14a
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in