Product Manager, Promo Tool - (Quick Commerce)

We are on the lookout for a Product Manager to join Affordability/Promotions Domain within the Quick Commerce team on our journey to always deliver amazing experiences.

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

The Affordability domain within Quick Commerce Growth Product line is at the forefront of enabling customers to discover and unlock value through targeted, relevant, and compelling promotional offers. Our mission is to build scalable, high-performance systems and tooling that empower internal commercial teams and vendor partners to orchestrate and execute promotions efficiently. 

The team is responsible for the full promotion lifecycle, from planning and configuration to eligibility, promo application, and real-time execution on storefronts. This involves managing large-scale data ingestion, complex decisioning logic, and a Tier 1 service that ensures reliability, speed, and conflict-free handling across millions of SKUs globally.

We are seeking a strong Product Manager to define the vision and lead the roadmap for our core Promotions systems within the Commercial tribe. You'll work closely with cross-functional teams, including engineering, data science, analytics, and platform teams, to define, prioritize, and deliver highly technical product solutions that directly impact user experience and business metrics related to promotional effectiveness and operational efficiency. 

You will be instrumental in shaping the technical architecture, data models, and API approaches for our core promotions systems, ensuring they are scalable, robust, and future-proof. A key aspect of this role is strong collaboration with product peers and stakeholders from other relevant teams and domains, such as Pricing, Catalog, Partner Tools, and AdTech, to ensure a cohesive and optimal customer journey.

Key Responsibilities

• User-Centric Approach: Develop a deep understanding of customer journeys for discovery and value unlocking, identify opportunities to improve relevance and targeting of offers, and translate user insights into actionable promotions strategies including quality and planning.

• Drive Business Impact & Opportunity: You will identify and prioritize new opportunities to drive customer engagement and commercial growth through promotions. By leveraging data and a deep understanding of the business, you will define and execute strategies that maximize the value of promotional mechanics and channels.

• Drive Promotions Tool Roadmap: Define the vision and strategic roadmap for highly technical, data-driven systems that power promotion creation and management. Ensure alignment with overall business objectives, commercial opportunities, and customer experience goals.

• Partner with Engineering & Data Science to Build AI-Powered Systems: You will be a key partner to engineering and data science teams in building and deploying machine learning models and autonomous agents that run the promotions platform and collaborate closely with engineering and data science to implement scalable promotions systems and leverage data pipelines that support adaptive data strategies for displaying offers. 

• Experimentation & Testing: Drive A/B testing and experimentation to validate hypotheses, optimize the presentation and effectiveness of promotions, and assess the impact of new mechanics and targeting approaches. You will also define and monitor the technical setup for experimentation, ensuring data integrity and reliable results.

• Cross-Functional Stakeholder Alignment: Partner with stakeholders across Platforms, Data, UX, AdTech, Catalog, Vendor Portal, and commercial teams to align promotions strategies. You will be able to articulate complex technical concepts to non-technical audiences, influencing decision-making and building consensus.

• Product & Domain Expertise: 4+ years of experience in product management, ideally in q/e-commerce, retail, or marketplace environments, with exposure to pricing, promotions, or incentive systems. You should demonstrate a proven ability to lead product initiatives from conception to launch, balancing customer needs with commercial goals.

• Technical Acumen: Ability to engage deeply with engineering to define requirements for scalable promotional platforms. You should be comfortable discussing system architecture, API design, and data flow to ensure solutions can handle large-scale, high-frequency events and are future-proof.

• Growth & Analytical Mindset: Proficiency in SQL and comfort working with data to define success measurements, troubleshoot issues, and assess the commercial and customer impact of promotions. You can independently analyze data to identify business opportunities, optimize strategies, and drive outcomes.

• User-Centered Approach: Experience building internal tools and/or B2B2C solutions that balance operational efficiency with a strong customer impact. You should have a deep understanding of customer behavior and be able to translate those insights into actionable product strategies that improve offer relevance and unlock value.

• Cross-Functional Influence: A track record of collaborating with diverse stakeholders (commercial, engineering, data science, design) to align on complex initiatives. You can clearly articulate the business value of technical projects and manage expectations across the organization.

Nice to Have

• Experience with rules engines, pricing and discounting systems, or promotion orchestration platforms.

• Familiarity with large-scale, high-frequency transaction systems (e.g., marketplace, quick-commerce, or high-volume retail).

• Understanding of experimentation frameworks and personalization engines.

• Bachelor’s degree in Data Science, Computer Science, or a related technical field, or equivalent practical experience.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

What’s in it for you

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.