Product Manager - Global Payments, Fintech

We are on the look out for a Product Manager, Global Payments to join our Global Payments team and deliver best-in-class payment experiences across Delivery Hero brands, serving over 60 countries, millions of customers, and billions of transactions every year. If you're a creative problem solver who is eager to deliver solutions and is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

As a Product Manager for our Payment Experience squad, you will work closely with a diverse array of internal and external stakeholders – including engineering, design, data, compliance, product operations, and more -  to drive the roadmap of a suite of internal and user-facing services that shape customer interactions with our payment products across the globe.

Specifically, you will drive roadmapping and execution - while also contributing to strategic direction - for the following areas: (1) end user experience for hosted payment pages and other embeddable elements that our businesses and customers use to add new payment methods – including data collection and encryption, exception handling, redirections, and more; and (2) the API Gateway developers use to connect to our platform – including ease of use, request tracking and approval / rejection, and the secure scaling of a critical technical service. 
 

• Lead a cross-functional team in collaboration with engineering partners to own and deliver the full product lifecycle for the scope of the Payment Experience squad.

• Own the squad’s product backlog and roadmap and use data-driven insights to prioritize initiatives effectively by linking squad-level metrics to broader business goals.

• Proactively identify unmet customer needs and gather requirements by leveraging user and stakeholder feedback, research, and data to continuously improve the product experience.

• Foster a collaborative team environment by facilitating open and honest discussions, and driving creative solutions to overcome challenges and strengthen teamwork.

• Advocate for new opportunities and drive expansion and adoption, while balancing the need for technical quality improvements.

• 4+ years of product management experience

• Experience in one or more of the following areas is a plus but not a requirement: payment front-end products; API Proxy; checkout experiences; global payment methods and integrations; PCI compliance; and/or knowledge of UX principles.

• Solid understanding of agile software development practices and the ability to participate independently in technical discussions with engineering partners.

• Strong analytical skills with hands-on experience using data to drive product decisions.

• Excellent spoken and written communication skills and the ability to align people from different backgrounds towards a common goal. Fluent in written and spoken English.

• Ability to prioritise and drive initiatives even during times of strategic uncertainty or when faced with unclear data.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.