Manager Special Projects & Performance

What’s On Your Plate?

This role will help drive strategic projects and generate insights for the business. The individual will be working very closely with senior management and be responsible for four main scopes:

Business Performance:

• Lead and manage performance reporting across departments (Logistics, CX, Sales, Marketing).

• Track, monitor, and challenge performance against country-wide OKRs, functional targets, and budgets.

• Define and optimize performance reporting tools and processes to improve accuracy and decision-making.

Analytical Deep Dives:

• Use data analytics to uncover root causes behind performance trends and issues.

• Synthesize complex datasets into actionable insights that support strategic decision-making.

• Proactively identify opportunities for process and cost optimization across functions.

• Drive analytical rigor and integrity in forecasts, plans, and performance tracking.

Special Projects:

• Identify, scope, and deliver cross-functional strategic initiatives that support long-term business objectives.

• Coordinate with regional counterparts and internal departments to ensure project alignment, execution, speed to market, and success.

• Define goals, timelines and monitor success metrics to ensure business impact.

P&L Management:

• Oversee and manage monthly P&L and monitor revenue and cost drivers, working with relevant functions to improve unit economics.

• Lead forecasting (daily, monthly, yearly) for operational planning and cost control.

• Proactively identify and pursue opportunities to exceed financial targets and enhance overall profitability.

What Did We Order?

• 6–10 years of relevant experience in performance management, strategy, business operations, or consulting.

• Deep understanding of financial modeling, P&L management, and business forecasting.

• Strong data analysis skills with the ability to work with large datasets, and advanced proficiency in BigQuery, Tableau, and analytics tools such as Looker

• Proven experience managing cross-functional teams/ projects in fast-paced environments.

• Strong stakeholder management and influencing skills across all levels of the organization.

• Excellent communication skills with the ability to convey complex topics clearly and concisely.

• Results-oriented and proactive in identifying opportunities to improve business performance.

• Adaptable and resilient under pressure with the ability to handle ambiguity and change.

• Curiosity, eagerness to learn, explore, and drive creative solutions.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.