Manager, Sales Performance

We are looking for a highly motivated and experienced Manager, Sales Performance to join our dynamic team in Thailand.  In this role, you will provide operational support to sales management, plan and coordinate projects to improve the operational efficiency and effectiveness of the sales team, develop processes and procedures to support the sales process and participate in the development of requirements for sales support systems, maintains information of sales activities that support sales performance metrics and sales process improvement.

Key Responsibilities:

• Provide day-to-day operational support to sales management, addressing their needs and resolving issues promptly.

• Plan, coordinate, and execute projects aimed at improving sales operational efficiency and effectiveness.

• Monitor project progress, identify potential roadblocks, and implement solutions to ensure timely completion.

• Conduct post-project evaluations to assess effectiveness and identify areas for improvement.

• Develop, document, and implement standardized sales processes and procedures to streamline workflows.

• Participate in the development of requirements for sales support systems, ensuring they meet the needs of the sales team.

• Maintain accurate and up-to-date information on sales activities, including sales data, pipeline information, and customer interactions.

• Generate regular reports and dashboards to track key sales performance metrics.

• Analyze sales data to identify trends, opportunities, and areas for improvement.

What you bring to the table:

• Bachelor's degree in Business Administration, Information Systems or related discipline, or equivalent

• 3+ years of proven experience in sales operations, preferably in the e-commerce or food delivery industry.

• Strong understanding of sales processes, methodologies, and best practices.

• Proven track record of successfully managing and optimizing sales operations.

• Experience in leading and motivating teams to achieve sales targets.

• Proficiency in using Salesforce or other CRM systems.

• Knowledge of SQL, Google Sheets, and Excel.

• Excellent data analytical, project management, and problem-solving skills.

• Strong communication, interpersonal, and presentation skills.

• Fluency in English and Thai.

What we offer:

• A dynamic and inclusive work environment

• Opportunities for personal and professional development

• Responsibility from day one in a global company

• A well-balanced professional and personal life

• Freedom to learn, be creative and have fun!

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are seeking enthusiastic problem solvers to join us in scaling our platform and digitalising businesses in Asia.  If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. We welcome candidates from all experiences, backgrounds, and perspectives to join our diverse and high-performing team.