Manager Sales Operations & Intelligence

About the role:

We’re looking for a data-driven and growth-focused Manager – Lead Intelligence & Sales Ops to help scale our partner acquisition engine across 8 MENA markets. This role is critical to how we identify, prioritize, enrich, and route leads so that our Sales teams are always focused on the highest-impact opportunities.

You’ll combine data insights, tooling, and automation to continuously improve our lead and sales ops processes—working closely with central teams, regional stakeholders, and sales teams to ensure we’re sourcing and acquiring partners smarter and faster.
This is an ideal role for someone with strong commercial judgment, advanced analytics capability, and a track record of owning sales ops levers in complex, fast-moving environments.

What You’ll Be Doing

• Implement automated workflows to prioritize, distribute, enrich, and warm up leads

• Use AI tools & mass comms campaigns to qualify and engage with leads at different stages of the pipeline

• Improve, simplify, and automate sales ops processes related to lead duplication, assignment, follow-ups, recycling, and win-backs

• Design alert systems to prioritize leads using high-intent signals (search behavior, social media activity, market trends, etc.)

• Ensure continuous lead enrichment via external sources, APIs, or internal parameters

• Launch and test new lead-generation channels to proactively identify new high quality/potential leads (e.g. referral programs, self-sign up, UGC, etc.) 

• Maintain and optimize lead scoring models based on actual sales performance and rep feedback

• Build and maintain dashboards to track lead quality by source, pipeline health, and funnel conversion across all 8 markets

• Analyze geographic lead distribution using heat maps and drive territory allocation and headcount planning of the sales teams

• Track and benchmark lead data versus competition to understand gaps and opportunities at an area-level

• Influence GTM planning for area expansion based on pipeline potential and lead availability

• Regularly review and refine top accounts hit lists to ensure strategic targeting by market

• Improve & scale the self-signup flow to increase inbound qualified leads

• Partner with Data, Central, and local teams to improve end-to-end Salesforce tools for different stakeholders

• Education & Experience: Bachelor’s degree with 5+ years in sales operations, revenue operations, or GTM strategy, ideally in foodtech or SaaS/e-commerce platforms 
• Technical Skills: Proficient in Salesforce, SQL, and BI tools (e.g., Looker, Tableau, Excel) and experience with lead enrichment and sales engagement tools
• Strategic Thinking: Ability to translate data into actionable commercial strategies and improve funnel performance
• Process Ownership: Proven track record of creating and improving sales processes and operational frameworks at scale, especially across multi-market or cross-functional teams
• Stakeholder Management: Excellent stakeholder management and collaboration skills; able to partner with data, product, sales, and other functions
• Mindset: Entrepreneurial, hands-on, and results-driven with strong attention to detail and the ability to execute quickly

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.