Manager, Product Operations (Korean Speaking) (all genders)
__jobinformationwidget.freetext.LocationText__
Berlin, Germany
- Full-time
- Product Management
- Delivery Hero
- On-Site
Job description
This vacancy has now expired. Please see similar roles below...
We are on the lookout for a Manager, Product Operations (all genders) to lead our Logistics Product Operations team and drive exceptional customer experiences.
In this role, you will oversee key business metrics such as Delivery Time, UTR, and CPO, working to maximize the potential of our product stack. As a vital connector between Operations and Product/Tech, you will spearhead seamless performance enhancements and support the sustainable growth of Delivery Hero’s Own Delivery vertical. Your leadership will empower local operations to expand their market reach and unlock new business opportunities, reinforcing Delivery Hero’s market leadership through a rapidly evolving product stack. You will bridge the gap between cutting-edge Product/Tech innovations and strategic business needs, interacting with stakeholders across Global and Regional teams, making this position essential to our success.
- Leadership and Strategy: Own relevant business KPIs, product performance, and product strategy on a global scale. Provide strategic direction to enhance product operations.
- Stakeholder Management: Interact with and support our global operations and performance stakeholders, ensuring alignment and collaboration.
- People Management: Lead, mentor, and manage a team of specialists. Focus on the professional growth and development of your team members.
- Team Leadership: Foster a collaborative and high-performance team environment. Hold accountability for the results and impact of your team's work.
- Performance Management: Oversee and manage the performance of our entities, ensuring they meet business objectives and standards.
- Process Improvement: Proactively identify areas for improvement backed by data, innovate solutions, and execute them efficiently and thoughtfully.
- Product Roll-out: Lead the roll-out of new products and features in your region to enhance user experience, business performance, and operational efficiency.
- Data-Driven Decision Making: Conduct in-depth analysis to provide insights to management and product teams for key business decisions.
- Excellent Korean and English communication skills, both written and spoken.
- At least 4+ years of management experience, with a proven track record of leading teams and driving results.
- Proficiency in SQL and reporting tools (e.g., Tableau, Data Studio).
- Solid exploratory analysis capabilities and a passion for data, with creative problem-solving abilities and attention to detail.
- Previous experience in the last-mile industry in Analytics, Operations, or Product roles is a plus.
- Outstanding skills in managing and organizing stakeholders, with a focus on the professional growth and development of team members. Accountable for the results and impact of the team's work.
- Pragmatic and autonomous approach to work, with exceptional analytical abilities.
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
- We offer 27 days holiday with an extra day on 2nd and 3rd year of service
- Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape
- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
- Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
- Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support
- The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts
At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.
Find out more about Delivery Hero
We operate in around 70 countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce.
Read moreWe are Delivery Hero.
We are Delivery Hero.
Latest jobs
Salary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Senior Product Manager, Sales Enablement, to join the Vendor Sales & Operations team on our journey to always deliver amazing experiences.As part of our Vendor Product team
Reference
3d7f08ca-406e-48e6-96ee-c392550e89a0
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Product Manager to lead our Stock Management team for Marketplace Operations on our journey to always deliver an amazing experience. Be part of redefining how customers exp
Reference
7b5564dd-2aaf-438b-96c8-93c3e5fe0ea9
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Senior/Principal Product Manager to join the Marketplace Value Stream on our journey to always deliver amazing experiences. Be part of redefining how customers experience q
Reference
cfc9e3c6-8b6f-4546-9b61-dc89909b4b7f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the look out for an experienced Associate Principal, Product Operations to join our Global Vendor Team and take ownership of high-impact strategic initiatives that directly improve the perfo
Reference
0f00b12d-8d3d-4872-a794-95aacb6fffb8
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a (Senior) Product Manager – Real Estate to join our Global Product team on our journey to always deliver amazing experiences. In this role you will lead the digital transfor
Reference
730783e0-b3fb-49f7-9373-a6665024226c
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are looking for an (Associate) Product Manager to join our Anti-Fraud team, initially focusing on the development and enhancement of our internal Risk UI. This user interface is a critical tool use
Reference
882b4611-b443-41d8-b35a-7456b5dc448f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Specialist, Product Operations, Korean Speaking - (Logistics, Service) to join the Service product line on our journey to always deliver amazing experiences. In our Logist
Reference
1aeb2ac1-2153-4ead-992c-4e732ba761a0
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Senior Product Manager to join the Developer Platform team on our journey to always deliver amazing experiences. The Developer Platform team is responsible for Delivery He
Reference
a7937b39-ee02-48d5-9547-c131d1a337c1
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and right to your door. We operate in more than 70 countries, powered by tech and designe
Reference
3ef822b5-7e06-45d4-ac03-556cd4b7d52a
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Berlin, Germany
Job Category
Product Management
Job Type
Full-time
Location
Berlin
Remote working
On-Site
Brand
Delivery Hero
Description
We are on the lookout for a Senior / Principal Product Manager, Agentic AI to join the Vendor team on our journey to always deliver amazing experiences.You’ll be leading the development of a Conversat
Reference
af9f8a95-cfe5-4dfd-9c2e-4e673e5b8d69
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in
- Berlin