We’re looking for a Manager, Logistics Performance to drive and improve logistics across all cities, ensuring service levels are met by identifying gaps and executing improvement plans.
What you need to be successful
What’s on Your Plate?
Reporting and monitoring of KPIs and performance SLAs
Identify and solve logistics performance related problems by analyzing and deriving insights from large, complex sets of data
Responsible for country compliance with OD processes and tools (e.g staffing forecasting, etc.)
Providing all data needed for performance improvement on country level and acting as a consultant for the Head of Logistics
Leading supervisors/trainers related to logistics performance KPIs
Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
Optimize country infrastructure, event thresholds & give input in DBDF to improve overall performance
Provide weekly updates to country management on projects & performance progress
Who we are
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
What's in it for you
What Did We Order?
Bachelor Degree, MBA is a plus
5-8 years of experience in food/grocery tech industry is highly preferred
Extensive experience in SQL, Data Analytics tools like tableau, looker etc
Strong communication skills, both written and verbal
Excellent stakeholder management skills: Experience in dealing with cross-
cultural team members and cross-functional teams
Ability to analyze data and derive insights from comprehensive data reports
Ability to deal with ambiguity, work under pressure, handle stress,
An individual contributor who can work in a fast-paced environment with a make it happen attitude
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
