__vacancyopjusttionswidget.opt-Job Type__ Full-time

__vacancyopjusttionswidget.opt-Job Category__ Sales & Business Development

__vacancyopjusttionswidget.opt-Remote working__ On-Site

__vacancyopjusttionswidget.opt-Brand__ foodpanda

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Jobs Posts Why us

About the opportunity

The Telesales performance lead will lead the acquisition of quality vendors via telesales by driving data-driven performance insights, defining incentives and targets, and enhancing reporting processes. You’ll manage and motivate the telesales team to meet key objectives, while closely collaborating with the Pandora strategy team to implement productivity-enhancing tools and feedback.

Main responsibilities:

Performance Monitoring & Data Insights: Oversee telesales performance metrics to drive the acquisition of high-quality vendors, using data-driven insights to identify opportunities for improvement.
Incentive & Target Setting: Define and implement clear targets and incentive structures for telesales teams, ensuring alignment with overall team goals and OKRs.
Reporting & Process Enhancement: Develop comprehensive reporting systems and improve processes to provide actionable insights and enhance telesales efficiency.
Team Leadership & Management: Lead, support, and manage telesales team members, fostering a high-performance culture and maintaining alignment with team goals.
Productivity Tools & Strategy Collaboration: Leverage performance tools to boost productivity and work closely with the Pandora strategy team to deliver continuous improvements aligned with strategic goals.

What you need to be successful

Minimum 5 years of work experience in driving sales (or related functions) in technology, e-commerce, or FMCG industry
Proven experience in BPO, or shared service centers, and process design is required.
Prior experience of working in a regional team, managing stakeholders across several markets, is a plus
Self-motivated, with a strong sense of ownership over projects and organizational goals
Willingness to learn, with a desire to understand all aspects of driving growth for the business
Ability to communicate and collaborate effectively with a diverse range of people and job functions
Good team spirit with the ability to work independently and efficiently to deliver useful business insights

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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On top, your total compensation may include other benefits described above and equity and/or variable bonuses for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different role, we'll be happy to review & share it with you, before moving forward to the next stage of the process!

Find out more about Delivery Hero

"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."

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Find out more about Delivery Hero