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Lead, Performance Operations

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Stockholm, Sweden

  1. Full-time
  2. Logistic
  3. foodora
  4. On-Site

Job description


About the opportunity

Are you a data driven analytical guru with leadership skills and a strong wish to be a part of one of Sweden’s fastest growing tech companies? We are now looking for a Manager to our Performance logistics team who will make sure everything runs smoothly within our rider organization. This entails predicting order volumes within Sweden as well as optimization of  staffing and scheduling our riders. And of course leading a small yet amazing and impactful team. Are you on cloud nine after reading this description? Go ahead and read more below.

 

WHAT YOU WILL (BUT NOT ONLY) DO

  • Responsible for the day-to-day logistics operations performing at their best

  • Analyze and draw conclusions from data to optimize and continually improve the way of working

  • Responsible for integrating and packaging data to adapt it to relevant stakeholders

  • Work operationally in the business at a detailed level to quickly capture any improvements

  • Run projects with the objective of streamlining, expanding the business geographically, etc

  • Support to the Swedish management by continuously working proactively with analyzes of data and identifying areas for improvement

 

In the role, you report directly to the Operations Director and you have a team with three direct reports under you. You are part of the Operations management team.
 

WHO YOU ARE

Communication skills - To succeed in the role of Head of Performance Operations, you are communicative in your presentation of data

Business mindset - have a good business understanding and can see to the strategic

Analytical - You have an analytical and structured way of working and logical thinking skills and a structured approach to complex problems

Problem-solving - You have a sense of urgency, pragmatism, and a solution-oriented approach to problem-solving
 

QUALIFICATIONS

  • University or higher education preferably within a technical field such as civil engineering

  • 4+ years working experience within a similar position

  • Experience of working in Excel Google Suite

  • Experience of working in SQL

  • Experience of BI tool such as Tableau or power BI or similar

  • Basic understanding of accounting and finance is advantageous

  • R, Python, MatLab, Java, C#, ETL, datbase infrastructure is advantageous 

  • Fluent English in speech and writing

  • Fluent Swedish is advantageous

 

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase. 

 

Our recruitment process will include the following:

💡 Psychometric tests via Alva Labs - We use science-based methodology.

💻 Digital HR interview - Let’s get to know each other a bit better!

💼 Case interview - Do your magic and meet us face to face.

💌 Reference check - Almost there!

✔️ Background check - Final step before we’ll become colleagues.

 

BENEFITS

  • Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as free group training at Sats & reduced price on massage.

  • Employee discount at foodora (woho!) and awesome friday breakfasts!

  • Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.

  • foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana

  • Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!

  • Awesome AW’s and (pink) parties!

 

WHO WE ARE

We’re foodorians, a driven and happy gang of food lovers eager to create the LMD* service of the future! Our core values help concretize what we’re aiming for: We dare, We get it done & We’re equally pink. We’re people from all backgrounds, with different experiences, opinions and ideas. This is something we value highly, since we fully believe that diversity is what builds our culture and success.

 

Success is fun, but let’s be clear: it cannot happen at the expense of sustainability. Since January 2020 we’re a carbon neutral business and we hope to lead the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices. Please check out our Instagram, lifeatfoodora_se, to see what’s going on right now. 

 

*LMD = Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll learn when you start. ;)


What you need to be successful

  • University or higher education preferably within a technical field such as civil engineering
  • 4+ years working experience within a similar position
  • Experience of working in Excel Google Suite
  • Experience of working in SQL
  • Experience of BI tool such as Tableau or power BI or similar
  • Basic understanding of accounting and finance is advantageous
  • R, Python, MatLab, Java, C#, ETL, datbase infrastructure is advantageous
  • Fluent English in speech and writing
  • Fluent Swedish is advantageous


Who we are

ABOUT FOODORA: foodora is a quick commerce and delivery company, present in eight countries in Europe - Austria, Czech, Denmark, Hungary, Finland, Norway, Sweden and Slovakia. With the mission to deliver an amazing, fast and affordable experience, foodora aims to give customers more time to focus on what matters most to them, as well as growing along with their partners, riders and community along the way. foodora is part of Delivery Hero, a pioneer quick commerce company, building the next generation of e-commerce across its operations in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa.
For more information, please visit www.foodora.com

foodora is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

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