Job description
Direct, mentor, and elevate a team of Account Managers, ensuring alignment with performance targets and operational excellence.
Drive commercial growth by collaborating with your team to optimize partner performance, unlock new revenue streams, and enhance overall customer satisfaction.
Leverage data-driven insights to evaluate portfolio performance, identify operational inefficiencies, and execute informed strategic decisions.
Develop and maintain strong and trustworthy relationships with all key accounts.
Analyze and identify upcoming needs and opportunities.
Negotiate contracts and close agreements to maximize profits..
Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
Forecast and track metrics (e.g. monthly & quarterly sales results and annual forecasts).
Responsible for designing exclusive marketing campaigns, partnerships & co branding activities.
Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.
Additional tasks/projects as they arise.
Bachelor's Degree in Business Administration or relevant.
Has an acute sense of responsibility and can take full ownership of the function.
You have at least 4+ years of work experience in a similar role
You are process-oriented and data-driven
Experience with Microsoft Office, especially Excel, or Google equivalents
Your knowledge of the internet and e-commerce sector is solid
You are driven and ambitious.
You are very proactive and could lead independent projects.
Has the ability to perform root cause analysis and build process flows.
You’re very detail oriented and pay attention to all the steps in the process.
Experience of managing a team.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Base Salary:
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On top, your total compensation may include other benefits described above and equity and/or variable bonuses for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different role, we'll be happy to review & share it with you, before moving forward to the next stage of the process!
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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