Lead, Account Management - foodpandamall

• Overseeing sales & key account management growth in achieving business objectives;

• Leading the Sales & Key Account Management team to sign retail vendors matching the foodpanda mall overall growth strategy;

• Work closely with top vendors to grow and maximize their business on the foodpanda mall platform, troubleshooting their problems, and achieving win-win results;

• Create and execute new and innovative commercial plans and projects which aligns with our business goals and direction;

• Continuously improve existing processes to drive efficiency;

• Identify, understand and provide insightful ongoing market trends and market & competitor updates;

• Represent & champion the platform and it’s business objectives. Lead the Sales and Key Account Management team to deliver and achieve business objectives by coaching, training, and uplifting the team.

• More than 5 years experience and track record in sales, commercial and people management experience;

• Experience in retail, consumer goods startups, or ecommerce industry is an absolute advantage;

• Solid capability of strategic thinking, performance management and financial/budgeting processes;

• Strong capability in building and executing strategy around revenue growth and key accounts performance with a data driven mindset;

• Knowledge in the use of Salesforce preferred

• Passionated, assertive, hands-on, dynamic and with a strong drive;

• Self-motivated and with the ability to motivate others;

• Excellent interpersonal, communication, teamwork and presentation skills;

• Start-up mindset – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Know more about the team

Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. The Shops Strategic Partnerships Department focuses on creating premium experiences for foodpanda's top tier grocery and retail partners. We own the growth and development of these partnerships, striving to achieve and expand our win-win relationship to maximize profitability and client satisfaction. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!  

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.