Job description
- Provide excellent onboarding training & activation to the newly signed-up foodpanda partners
- Conduct test orders and other troubleshooting processes to ensure that the onboarding is effective
- Work closely and proactively with the Sales, Account Management, Supply, and Content teams to make sure that all tasks and requirements are both accurate and conducted in a timely way
- Coordinate with the Vendor Support Team in line with the gadget inventory management.
- Prepare decks, announcements, informational videos, and other vendor-related materials
- Support in spotting and improving gaps/weaknesses in current commercial processes to drive efficiencies
- You will help analyze and identify gaps in vendor operations processes, assist the activation team with assessing and troubleshooting vendor operations issues and concerns
- You will communicate with foodpanda vendors to investigate and resolve any problems that are hindering their day-to-day operations
- You will also be involved in the rollout of vendor content enrichment and optimization initiatives with our partner vendors
- Must be an academic internship for students currently taking up a degree in Business Management, Communications, Marketing, or equivalent
- Has a keen eye for detail, organized, and can juggle multiple tasks effectively
- Possesses a driven, self-motivated, and team-oriented attitude.
- Strong analytical, communication, and interpersonal skills and a customer-oriented mindset, can work well under pressure
- Enjoys getting along with people from different backgrounds
- Able to manage large-scale training sessions with at least ten or more participants
- Excellent communication and interpersonal skills, fluency in both English and Tagalog; other Filipino language is a plus
- Knowledgeable in various video, audio, phone, and chat communication tools such as Google Meet and Zoom, proficient in Google Tools specifically Sheets
- Good analytical and research skills
- Ability to take the initiative and drive results
“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
We have a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning and fast growth. You will experience the start-up environment in a stable global organization. When food marries tech -it’s just a promising industry.
Up for the challenge? Apply Now!
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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