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Intern, Customer Experience

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Kuala Lumpur, Malaysia

  1. Intern
  2. Students
  3. On-Site
  4. foodpanda

Job description


About the opportunity

Day to day task : 

  • Analyzing problems, deriving and communicating insights from large, complex sets of data with the assistance by Sr Manager
  • Work alongside the Customer Experience team on business projects
  • Transform big data sets into visualizations to help the team and business make the right data-informed decisions
  • Data Analysis in order to review and analyze data and be able to extract meaningful insights
  • Responsible for managing and updating all daily reports including performance reports
  • Share best practices and implement continuous improvement actions regularly

What you need to be successful

  • Highly proficient in English

  • Proficiency in data querying and analytics tools  SQL, Tableau, etc. 

  • Eye for details; proactive and willing to take on challenges.

  • Experience and proficiency in Microsoft office tools/programs 

  • Previous work experience or internships in related fields is a plus

  • Good communication skills, systematic thinking, attention to detail

  • Responsible and positive work attitude with ability to deal with challenging tasks in a fast-paced environment.



Who we are

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

  1. Kuala Lumpur
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