Intern, Account Management

Summary of Position

Assist in maintaining relationships with restaurant partners, resolving issues, and coordinating promotions. Conduct market research to identify growth opportunities. Support projects and report progress to the Account Management lead. Strong communication, problem-solving, organizational, and analytical skills required. Proficiency in Microsoft Office Suite and familiarity with the local restaurant scene is a plus.

What’s on your menu?

• Assist in managing and maintaining relationships with existing restaurant partners to ensure mutual satisfaction and ongoing collaboration.
• Address and resolve issues promptly, providing effective solutions to restaurant partners.
• Coordinate with vendors on monthly promotions and advertisements on the platform, ensuring optimal engagement and visibility.
• Conduct market research and analyze data to identify growth opportunities and areas for improvement in service offerings.
• Participate in meetings with restaurant partners, assisting in addressing their needs and concerns to foster strong partnerships.
• Support various projects as required and report progress and outcomes to the Account Management team lead.

What do you bring to the table?

• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Proactive problem-solving skills and the ability to provide timely and effective solutions.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with the local restaurant scene and a passion for the food industry is a plus.
• Strong analytical skills with the ability to conduct market research and analyze data.
• Ability to manage multiple tasks and prioritize effectively.

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide