Engineer II (Golang) - Logistics, Global Service Tech

We are on the lookout for a Engineer II (Golang) to join the Global Service Tech team in Logistics on our journey to provide guided help for customer support agents with Agent CoPilot.

At Delivery Hero, we are committed to providing our support agents with a seamless and efficient experience. Our Agents CoPilot plays a crucial role in achieving this goal by developing innovative solutions and technologies which helps agents to provide quality support to the customers.

• Collaborate with cross-functional teams to understand and address agents' pain points.

• Design and develop features that improve agents efficiency and performance.

• Implement and maintain scalable and reliable backend systems.

• Continuously monitor and optimize system performance.

• Stay up-to-date with the latest industry trends and technologies.

• Design and implement cutting-edge solutions that will transform the customer support industry.

• Craft and maintain world-class, high-traffic services and APIs in a team of experienced software engineers.

• Participate in code reviews and application debugging and diagnosis.

• Practice modern software development methodologies such as Continuous Delivery, TDD, and Scrum.

• Provide the best value for our stakeholders and customers by maintaining alignment with product vision.

• Strong programming skills and 2+ years expertise in Golang and related technologies.

• 3+ years experience in designing and developing API based backend systems.

• Excellent problem-solving and analytical skills.

• Passion for building user-centric products.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills. 

• Strong software engineering skills 

• You have passion for secure, clean and beautiful code, with an eye for simplicity and pragmatism.

• Practical experience with design patterns, design principles, software architecture, algorithms and automated tests (unit, integration and functional).

• Contribute autonomously, occasionally with the guidance of more senior members.

• Curious, eager to constantly learn and improve and not afraid to jump into new things.

Nice to Have:

• Experience with other programming languages, preferably Python

• Experience designing microservices architectures, API-based and event-based communication in consultation with senior team members.

• Cloud architecture experience  (preferably but not limited to AWS and Kubernetes)

• Experience with monitoring tools such as Prometheus, Grafana, Sentry

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.