About the opportunity
We are on the lookout for a Director of Data Science & AI to lead our ML Foundation team within the Consumer space, to shape the future of AI-driven customer experience at Delivery Hero. In this pivotal role, you will jointly architect state-of-the-art discovery (search and recommendation) models, influence AI strategy, and develop cutting-edge methodologies to significantly enhance the success of millions of customers.
As a senior leader within the ML Foundation Domain, you will be instrumental in building and optimising our Consumer products by leveraging machine learning, advanced deep learning and AI techniques. These models will play a pivotal role in our consumer ecosystem, helping customers to provide personalized experience, enhance their conversion rate, and drive substantial GMV growth.
Operating in nearly 70 countries, our Consumer infrastructure connects millions of users with their ideal vendors, food and products daily. Given that over 90%+ of our conversion happens through search and recommendation algorithms in DeliveryHero, 40B+ $ yearly GMV is running through your models and you have a very high impact potential. Thus, your leadership in discovery space will be critical in shaping our growth and profitability strategy and advancing our market position.
- Research & Defining Innovation in Discovery: Understand and analyze industry trends as well as most recent research papers in the discovery space. Detect how we can leverage new innovations and integrate them into our DS knowledge base to drive impact through innovation.
- Drive Discovery Vision: Together with your product counterparts, re-invent the next level of customer discovery experience through innovation. You co-shape the vision of the team and together with staff engineers, you design the architecture that can turn that vision to reality.
- AI & Deep Learning Mastery: Exceptional expertise in designing and implementing advanced deep learning architectures, particularly transformers and other sequence-based attention-driven AI models, generative ranking approaches.
- Rigorous Model Evaluation and Business Impact: Proficient in establishing comprehensive evaluation frameworks for models, encompassing both internal model-centric metrics and the meticulous measurement of business metrics during live A/B testing and experimentation.
- Cross-Functional Leadership and Alignment: Demonstrated ability to collaborate and align effectively across diverse functions, including engineering, commercial, and product teams, to drive shared goals and ensure the successful, impactful success of deep learning initiatives.
- Technical Vision and Continuous Innovation: Knowledge at the forefront of deep learning and machine learning engineering trends and approaches, actively driving the team to adopt cutting-edge methodologies. Possesses the expertise to collaborate with senior team members in defining the technical roadmap and leveraging advanced data processing tools ambitious team objectives.
What you need to be successful
- Extensive Leadership Experience: Several years of professional experience leading and scaling high-performing data science, research and deep learning teams, with a proven track record of applying innovation in domains such as Search, Recommendation, and Discovery.
- Deep Technical Proficiency: Strong technical foundation as a previous individual contributor, expert in Python and SQL, with hands-on mastery of deep learning frameworks, alongside data manipulation libraries such as Pandas, PySpark, and NumPy.
- Cloud-Scale Data Expertise: Demonstrated expertise in managing, modelling, and deploying deep learning solutions with high-volume, real-time data within cloud environments.
- Strategic Communication: Exceptional ability to communicate complex deep learning concepts and their business implications clearly and concisely to both technical teams and senior leadership.
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week.
- We offer 27 days holiday with an extra day on 2nd and 3rd year of service.
- We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy.
- Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan.
- The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
