Data Science Manager - Search , Consumer Discovery

We are on the lookout for a Data Science Manager to lead one of our teams in global discovery. At Global Discovery, we craft the central Search and Recommendation services that serve millions of customers daily in more than 70 countries around the globe. 

At Delivery Hero, you’ll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers, creating data-driven, personalized interactions that keep them coming back. As part of our Consumer Team, you’ll enhance customer satisfaction and drive global growth and profitability through innovative projects.

Science is at the core of our services using Machine Learning and AI to create truly personalized recommendations, decode our customers’ queries and intent, learn to rank our search results and create semantic matching. All of that for a diverse set of languages like Spanish, Arabic, English, Mandarin or Korean. Since our algorithms run on a grand scale with thousands of requests per minute, deployment and operating Machine Learning algorithms and building robust data pipelines is core to creating impact with our research.

If this sounds exciting and you are a passionate People manager, you enjoy not only building and leading teams but also solving complex problems in creative manner, an international workplace is waiting for you in the heart of Berlin!

• Utilize your expertise in science and leadership to guide a talented team in researching innovative and impactful machine learning and AI based solutions to help millions of customers in their Search journey. Help your team to stay up-to-date with the latest research on Search and Ranking and how to apply it in practical ways.

• Supervise and continuously improve the entire lifecycle of machine learning projects from ideation, data manipulation, model building, experimentation, to deploying it into production at scale in collaboration with other data scientists and engineers. 

• Cultivate a diverse, healthy and high-performance team by nurturing talent, providing direction, and building a culture of scientific excellence, continuous learning and innovation.. 

• Guiding and coaching data scientists, data and backend engineers, mentoring them in technical and non-technical aspects of their work.

• Partner with the product team to develop solutions for real customer problems that drive business impact and jointly manage stakeholders, dependencies and priorities.

• Work in collaboration with other science leaders across the organization to define the long-term science strategy of the area. Build impactful relationships with our science and engineering partners in our local brand teams around the world.

• Experience working within the Search space

• You have a Master or PhD in Computer Science, Statistics, Math or related fields coupled with 5+ years of experience of building Search solutions in industry contexts and 2+ years in leadership roles.

• Proficiency of a wide variety of Machine learning, Statistical methods and Search algorithms (Classical ML, NLP, Information Retrieval, Learning-to-rank, Semantic Retrieval). You know their pros-cons with the ability to identify the best approach and methods suitable for a problem. 

• Strong coding skills in Python, SQL and an understanding of Java. Experience working with the Scientific Python stack, Airflow, and cloud platforms like GCP

• An adaptable leader who thrives in ambiguity, with a knack for breaking down complex problems into actionable steps.

• Experience leading cross functional teams of engineers and data scientists. Helping them to grow in their role and offer technical guidance.

• Proven expertise in stakeholder management and fostering strong relationships. Excellent business understanding to drive informed engineering decisions

• Excellent written and verbal communication skills in English and ability to influence beyond the team.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts and access to the Udemy Business platform to explore a variety of online courses.

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.