About the opportunity
The Coordinator Vendor will be responsible for handling daily operations of the Non Food
Verticals (NFV) and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.
What's On Our Plate
1. Generate, read and analyze data in order to achieve Operational KPIs.
2. Keep a customer & vendor focused approach while making operational decisions to maintain a holistic view.
3. Manage inventory and assortment parity to minimize out-of-stock in order to ensure
customer satisfaction.
4. Administrative assistance to vendors; address vendor issues
5. Ensuring Promotions are implemented on a timely basis to avoid compromising potential
revenue.
6. Help vendors familiarize with internal tools and technology for optimized order processing
7. Ensuring quality of the vendor's assortment is maintained at 100% accuracy and attention to detail is practiced.
8. Improve vendor delay by working closely with partners to identify and solve for key issues
What Did We Order?
• Bachelor’s degree
• Minimum 2 years of experience in similar role.
• Good analytical skills.
• Excellent verbal and written communication skills
• Committed to own performance and development.
Who we are
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
