Coordinator Riders
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Maadi, Egypt
- Temporary
- Logistic
- talabat
- On-Site
Job description
This vacancy has now expired. Please see similar roles below...
What’s on Your Plate?
• Monitor and improve Rider Performance and Compliance
• Lead Rider Recruitment for the allocated zones
• Lead a Team of Rider Captains
• Manage rider Rooster with proper allocation of shifts/breaks/off-days etc
• Train riders on “Take Shift”
• Supervises rider onboarding and training
• Inventory management and usage compliance of Rider equipment
• Groom rider quality (behavior, appearance, professionalism, presentational etc)
• Setting up a performance improvement plan to improve the performance of low-performing riders
• Reduce rider complaints originating from customers
• Monitor riders' performance on an individual level and be responsible for coaching/warning riders
• Audits fleet appearance & rider behavior via on-ground visits
Skills & Qualifications needed :
• 2-3 years of experience in the food/grocery tech industry is highly preferred
• Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
• Strong communication skills, both written and verbal.
• Influencer and a negotiator with good public speaking and presentation skills
• People management skills: Experience in managing bigger groups of people
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
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Salary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill
Reference
3e5d3ae3-26d9-416c-9273-a105915704b4
Expiry Date
01/01/0001
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John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
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Remote working
On-Site
Brand
talabat
Description
Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill
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