Job description
Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance related gaps.
What's On Our Plate?
- Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Lead a Team of Rider Coordinators and/or Rider Captains
- Manage rider roster with proper allocation of shifts/breaks/off-days etc
- Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
- Inventory management and usage compliance of Rider equipments
- Groom rider quality (behaviour, appearance, professionalism, presentational etc)
- Setting up a performance improvement plan to improve performance of low performing riders
- Reduce rider complaints originating from customers
- Monitor riders performance on individual level and responsible for coaching/warning riders
- Audits fleet appearance & rider behaviour via on ground visits
What Did We Order
- Bachelor's Degree
- 2-3 years of experience in food/grocery tech industry is highly preferred
- Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
- Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
- Influencer and a negotiation with good public speaking and presentation skills
- People management skills: Experience of managing bigger group of people
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
Read moreLatest jobs
Salary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Role Summary: Managing overall logistics of Central Cairo. Leading on-demand delivery operations and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels,
Reference
816be071-686a-4a74-9d04-1c2ad96e984f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Role Summary: As a rider acquisition specialist in talabat, you will have the chance to grow our freelancers project in different business areas and understand the core strategies underlying logistic
Reference
d32c660a-d70f-4cb9-ae47-f531530aeb4d
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill
Reference
3f218819-fe8d-4e01-baef-990387398c85
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
What's On Your Plate?Monitor and improve Rider Performance and ComplianceLead Rider Recruitment for the allocated zonesLead a Team of Rider Coordinators and/or Rider CaptainsManage rider roster with p
Reference
d373eb8f-a048-473a-bad9-bd4359133395
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
● Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movemen
Reference
61be8edd-6dca-4f95-ad93-0fb03a573bf6
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
• Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing s
Reference
c9b26b5b-725a-4016-9151-0986f5f0d87f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Monitoring stock level and records accuracy of ~ 100K linesLeading a team of 4 direct reports (inventory controllers), accountable for their performancePlanning and execution of spot checks and cycle
Reference
a09552b7-4809-4493-a79d-fd40f0642ef1
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
What’s On Your Plate?Location: Delta, EgyptAlign with riders to solve problems in real-time & monitor them on a daily basis.Tracking rider performance with coordinators and taking ownership of rider p
Reference
8c1a032a-b5e3-4339-a69b-bbdb21587d3c
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Maadi, Egypt
Job Category
Logistic
Job Type
Temporary
Location
Maadi
Remote working
On-Site
Brand
talabat
Description
Who are we?When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quit
Reference
71d3af62-ec3e-4e23-9298-694513e8c051
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in